Customer Service Specialist
6 days ago
We are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Middlesbrough, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.
Responsibilities:- Provide excellent customer service and assist customers with product selection.
- Offer product knowledge and advice to customers, ensuring they find the perfect solution.
- Operate the cash register and handle transactions efficiently and accurately.
- Maintain the store's visual presentation and stock levels, ensuring a welcoming environment for customers.
- Assist with stock replenishment and inventory checks, ensuring seamless store operations.
- Ensure a clean and tidy store environment, adhering to high standards of cleanliness and organization.
- Meet or exceed sales targets set by the store management, driving business growth and success.
- Previous experience in retail or customer service is highly desirable.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment, remaining calm and composed under pressure.
- Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
- Flexibility to work weekends, evenings, and holidays, ensuring the store is always well-staffed and customer-ready.
- Basic IT skills for till and stock management systems, with a willingness to learn and adapt.
- Competitive hourly wage and sales incentives, recognizing and rewarding outstanding performance.
- Employee discounts on store products, providing a tangible benefit to our team members.
- Training and development opportunities to grow within the company, supporting career progression and personal growth.
- Friendly and supportive team environment, fostering a positive and inclusive workplace culture.
- Flexible working hours, allowing for a healthy work-life balance and improved job satisfaction.
If you are passionate about retail and customer service, and possess the skills and qualities required for this role, we encourage you to apply and become a part of our dynamic team in Middlesbrough.
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