Debt Recovery Specialist

2 days ago


Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time
Job Title: Customer Service Advocate

Join CV-Library in Middlesbrough and enjoy a great work-life balance.

We're looking for a talented Customer Service Advocate to work with our team. The main responsibilities are:

  1. Collecting customer information, including meter readings and vulnerabilities
  2. Visiting customers' premises as required by clients
  3. Arranging payment plans with customers
  4. Preparing documents to ensure customer payments are secure
  5. Enforcing warrants to secure payments or access for resolution

This is a fantastic chance to become part of the top-performing debt recovery agency in the UK, offering job stability, a rewarding salary and benefits package, and opportunities for professional growth.

Compensation and Benefits

The compensation and benefits package consists of:

  • A basic annual salary of £26,500
  • A company car for personal use
  • A monthly incentive payment system
  • 28 days of paid holiday, increasing by one day annually
  • An Employee Assistance Programme
  • Annual salary reviews
  • Birthday vouchers every year


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