Community Outreach Worker
4 weeks ago
We are seeking a Community Outreach Worker to join our team at Rutland County Council.
The successful candidate will be responsible for delivering front of house and behind the scenes tasks, supporting customers with library-related queries, and offering a wide range of information and signposting.
Key responsibilities include:
- Undertaking back-office duties, checking delivery notes, bills, records, and raising queries
- Working directly with customers to engage and interest them in developing their reading and learning skills
- Assisting in the development and maintenance of a digital and virtual offer using engaging displays, websites, and social media
The ideal candidate will have:
- Educated to GCSE level Maths and English
- Relevant experience of library, information delivery, or customer care service delivery in a community context
- Knowledge of Internet, Microsoft Windows, Outlook, Word, Excel, and Access
This is an exciting opportunity to join our team and contribute to the delivery of high-quality library services. The salary for this role is £24,900 - £28,800 per annum, depending on experience.
Rutland County Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance. We offer a hybrid working practice, allowing you to spend time in the workplace with your colleagues while also working from home.
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