Customer Complaint Resolution Specialist

Compensation: £25,000 - £28,000 per annum. At Diligenta, we pride ourselves on delivering exceptional service to our customers. As a Complaint Handler in our Stirling office, you will play a vital role in ensuring that our clients' operations are transformed and that we become the Best-in-class Platform-based Life and Pensions Administration Service...

Complaint Resolution LeaderWe have an exciting opportunity for a Complaint Resolution Leader to join our team at Diligenta. As a key member of our leadership team, you will be responsible for managing a team of complaints handlers and ensuring that customers receive the highest level of service.

Job OverviewSS&C Technologies Holdings, a global leader in financial services and software, is seeking a skilled Customer Service Resolution Specialist to join their team. This role involves investigating customer complaints, analyzing facts, and providing timely resolutions. ResponsibilitiesInvestigate and Resolve Complaints: Research and analyze complaint...

At Diligenta, we're passionate about delivering exceptional customer experiences. As a key member of our team, you'll play a vital role in ensuring that our customers receive the highest level of service and satisfaction.Company OverviewWe're a leading Life and Pensions service provider, working closely with our clients to transform their operations and...

Complaints Team Manager Job DescriptionWe are seeking a highly skilled and experienced Complaints Team Manager to join our team at Diligenta. As a key member of our complaints handling team, you will be responsible for leading and managing a team of complaint handlers who investigate and resolve complaints for Life, Pensions and Investment products.Key...

We are looking for a skilled Pension Claims Advisor to join our team at Diligenta. In this role, you will work closely with customers to resolve their complaints and queries related to pension claims, ensuring that they receive a fair and satisfactory outcome.The successful candidate will have a strong background in financial services or complaint handling,...

Our Property Damage Resolution Specialist team at Sedgwick is dedicated to providing exceptional customer service and ensuring that our customers receive the support they need during difficult times. We are seeking an experienced and skilled professional to join our team in Aberdeen & Surrounding Areas.As a Property Damage Resolution Specialist, you will be...

We are seeking a talented individual to fill the position of Customer Resolution Specialist at Diligenta. In this role, you will work closely with customers to resolve their complaints and queries, ensuring that they receive a high level of service and satisfaction.The ideal candidate will have a strong background in financial services or complaint handling,...

Salary and Benefits: This role offers a competitive salary of £25,000-£28,000 per year, along with a range of benefits including 31 days holiday, eligibility for a discretionary bonus, and access to our contributory pension scheme.We are seeking a skilled Complaint Handler to join our team in Stirling. As a key member of our customer service team, you will...

Job Title: Complaints and Inquiries ManagerLocation: Stirling, Scotland, UKJob Type: Full-timeSalary: £35,000 - £45,000 per annum, depending on experienceAbout Us:DILIGENTA is a leading organization in the financial services sector, committed to delivering exceptional customer service and resolving customer complaints and queries in a timely and effective...

We are seeking a highly motivated and experienced Financial Services Professional to join our team at Diligenta. This role is an exciting opportunity to work with our clients' customers, providing exceptional service and ensuring their satisfaction.The ideal candidate will have a strong background in financial services or complaint handling, with excellent...

Customer Service Advocate Role OverviewDiligenta is a leading Life and Pensions service provider, offering a rewarding opportunity to support customer needs and develop a career in the finance industry.We pride ourselves on delivering exceptional service and ensuring our customers feel satisfied. As a Customer Service Advocate, you will work closely with...

Job OverviewWe are seeking a highly skilled Senior Risk Manager to lead our complaint resolution team. The successful candidate will be responsible for managing a team of complaints handlers, ensuring that customer complaints are resolved efficiently and effectively.

Job Description We are seeking a highly skilled and dedicated Customer Care Assistant to join our team at McDonald's. As a Customer Care Assistant, you will play a vital role in ensuring that our customers receive the highest level of service and satisfaction. Your responsibilities will include dealing with customer complaints and feedback, providing...

Diligenta: Transforming Operations and Delivering Excellence.We're committed to becoming the Best-in-class Platform-based Life and Pensions Administration Service provider. As a Complaint Handler in our Stirling office, you'll play a vital role in this transformation by delivering exceptional customer service and resolving complaints in a timely and...

Job OverviewWe are seeking a highly skilled and organized individual to join our team as an Administration & Customer Service Advisor. This role is perfect for someone who enjoys building relationships with clients and contractors, handling complaints, and managing office tasks.

We are seeking a highly skilled Quality Assurance Specialist to join our Support Team at Diligenta.Your role will involve continuously supporting and developing staff to drive improvements in quality, productivity, and competence, ensuring that we consistently deliver outstanding service to our customers.Key Responsibilities:Deliver quality assurance across...

We are looking for a skilled Governance Specialist to support the formal Governance and oversight of the Services provided on behalf of M&G by material third party suppliers.The role holder will support the delivery of these responsibilities through data, insight and engagement across M&G Life.Key Responsibilities:Operate within the Third-Party policy...

Sales OpportunityAre you looking for a challenging role that offers unlimited earning potential? As a Customer Acquisition Specialist, you will be responsible for delivering exceptional customer service and selling our products to new customers.About the Opportunity:Estimated annual salary: £35,000 - £65,000 (pro-rata for part-time).Work hours: 12:00 pm -...

M&G is seeking a Customer Service Representative to contribute to a positive environment focused on delivering great service experiences to customers and their advisers. The ideal candidate will support a multi-functional, digitally led operation, providing high-quality services in relation to on-boarding and servicing customer needs.The Customer Service...