Customer Experience Associate

4 hours ago


Stirling, Stirling, United Kingdom McDonald's Full time
Job Description

We are seeking a highly skilled and dedicated Customer Care Assistant to join our team at McDonald's. As a Customer Care Assistant, you will play a vital role in ensuring that our customers receive the highest level of service and satisfaction. Your responsibilities will include dealing with customer complaints and feedback, providing excellent communication and interpersonal skills, and working effectively as part of a team to achieve common goals and objectives.

In this role, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same. You will be required to think on your feet and respond quickly to changing situations, while maintaining a positive and professional attitude at all times. You will also have the opportunity to develop your skills and expertise in areas such as conflict resolution, customer service, and time management.

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively under pressure. You will also need to be flexible and adaptable, with a willingness to learn and take on new challenges. In return for your hard work and dedication, you can expect a competitive salary package, including holiday pay, service awards, meal allowance, and employee discounts from top high street and online brands.

Estimated Salary: £8.91 - £9.90 per hour (dependent on location and experience).

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