Customer Experience Advocate
2 weeks ago
- We're seeking a dedicated Customer Experience Advocate to join our team. As a Customer Experience Advocate, you'll play a vital role in delivering exceptional customer service to our clients. You'll be responsible for handling inbound calls from customers, providing accurate and timely information, and resolving any issues that may arise.
About the Role
This is an exciting opportunity to join a dynamic team that is passionate about delivering outstanding customer service. As a Customer Experience Advocate, you'll have the opportunity to work with a variety of customers, each with their own unique needs and requirements. You'll be part of a supportive team that is committed to excellence and strives to exceed customer expectations.
Key Responsibilities
- Provide exceptional customer service to clients via inbound calls
- Answer customer inquiries and resolve any issues that may arise
- Work collaboratively with colleagues to achieve team goals and objectives
- Participate in ongoing training and development to enhance skills and knowledge
- Meet or exceed performance targets and objectives
About Us
Diligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We pride ourselves on delivering exceptional customer service to our clients, and we're seeking like-minded individuals to join our team. As a Customer Experience Advocate, you'll be part of a dynamic team that is passionate about delivering outstanding customer service and creating a positive experience for our clients.
-
Customer Service Advocate
6 days ago
Stirling, Stirling, United Kingdom Diligenta Full timeCustomer Service Advocate Role OverviewDiligenta is a leading Life and Pensions service provider, offering a rewarding opportunity to support customer needs and develop a career in the finance industry.We pride ourselves on delivering exceptional service and ensuring our customers feel satisfied. As a Customer Service Advocate, you will work closely with...
-
Customer Experience Specialist
1 month ago
Stirling, Stirling, United Kingdom Diligenta Full timeCustomer Experience SpecialistAt Diligenta, we're committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you'll play a vital role in resolving customer complaints and queries in a timely and effective manner.Key responsibilities include:Providing empathetic and solution-focused support to customersInvestigating and...
-
Customer Experience Associate
4 weeks ago
Stirling, Stirling, United Kingdom Cotton Traders Full timeWe are seeking a Customer Experience Associate to join our Stirling store team. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a welcoming store environment.About Cotton TradersCotton Traders is a leading clothing retailer with a strong presence on the high street. We are proud of our...
-
Customer Experience Ambassador
2 days ago
Stirling, Stirling, United Kingdom Select Tech Group Full timeAbout Select Tech GroupSelect Tech Group is a leading Apple Premium Reseller in the UK and Ireland, with 21 stores across England, Scotland, Wales, and Ireland.We believe in creating an environment where innovation thrives, and we are committed to unlocking the full potential of our employees through comprehensive training and development opportunities.As an...
-
Customer Experience Host
6 days ago
Stirling, Stirling, United Kingdom Stonegate Group Full timeAbout UsThe New Market Bar is situated right in the heart of Falkirk, offering a great range of cask ales and live sport with great value found throughout our food and drink range.Job DescriptionWe take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax....
-
Stirling, Stirling, United Kingdom M&G Full timeAbout M&G">M&G is a leading global investment manager that helps people achieve their financial goals. Our diverse workforce and inclusive culture are underpinned by our policies and employee-led networks, which provide networking opportunities, advice, and support for the diverse communities our colleagues represent.">Salary: £40,000 - £60,000 per...
-
Stirling, Stirling, United Kingdom Diligenta Full timeJob Summary: As the Head of Customer Experience and Business Support, you will be responsible for leading and directing the Training, Coaching, Quality, Oversight, and Recruitment teams for all operational business areas on the M&G account. Your goal will be to ensure that these teams meet their defined requirements and service standards while maintaining...
-
Stirling, Stirling, United Kingdom Diligenta Full timeJob SummaryThe Head of Customer Experience and Business Support will lead and direct the Training, Coaching, Quality, Oversight, and Recruitment teams for all operational business areas on the M&G account. This role is responsible for ensuring that these teams meet their defined requirements and service standards while maintaining legislative and regulatory...
-
Stirling, Stirling, United Kingdom Diligenta Full timeHead of Customer Experience and Business Support Role at DiligentaThis is a senior leadership position that will drive excellence in customer experience and business operations.Company Overview: Diligenta's mission is to deliver best-in-class platform-based life and pensions administration services. We prioritize customer service and aim to transform our...
-
Stirling, Stirling, United Kingdom Diligenta Full timeJob SummaryThe Head of Customer Experience and Business Support will lead and direct the Training, Coaching, Quality, Oversight, and Recruitment teams for all operational business areas on the M&G account. This role is responsible for ensuring that these teams meet their defined requirements and service standards while maintaining the required legislative...
-
Senior Sales Representative
2 days ago
Stirling, Stirling, United Kingdom Arnold Clark. Full timeAbout the RoleIn this challenging and rewarding role, you will have the opportunity to work closely with our customers to understand their needs and preferences. You will then use your excellent communication and negotiation skills to secure sales and deliver exceptional customer service.
-
Retail Sales Assistant
4 weeks ago
Stirling, Stirling, United Kingdom Cotton Traders Full timeAs a leading clothing retailer, Cotton Traders is seeking a dynamic Retail Sales Assistant to join our Stirling store.Our ideal candidate will be passionate about delivering exceptional customer experiences, with a keen eye for detail and a commitment to providing excellent service.We are looking for someone who is enthusiastic, kind, and willing to work as...
-
Customer Service Representative
6 days ago
Stirling, Stirling, United Kingdom SS&C Technologies Holdings Full timeJob OverviewAbout SS&C Technologies HoldingsSS&C is a leading global investor service provider, serving over 55 million investors. We offer a comprehensive range of services, including asset management, wealth management, and mutual fund administration.The RoleWe are seeking a highly skilled Customer Service Advisor to join our team. As a key member of our...
-
Retail Experience Manager
16 hours ago
Stirling, Stirling, United Kingdom Arnold Clark Full timePursue a Career in Customer Excellence as a Product SpecialistWe offer an attractive salary range of £30,000 - £40,000 per year. About Our Business:Arnold Clark is a leading automotive retailer with a reputation for excellence. Our goal is to deliver outstanding customer experiences across all our touchpoints.Your Key Tasks:You'll work on a five-day week,...
-
Customer Experience Ambassador 20 Hours
2 weeks ago
Stirling, Stirling, United Kingdom The Entertainer Full timeAbout UsThe Entertainer is a dynamic and growing company with over 170 stores across the UK, offering a unique shopping experience for children. As a Sales Assistant, you will be part of our team that creates memories for families and helps make every child's day special.
-
Customer Service Representative
2 weeks ago
Stirling, Stirling, United Kingdom M&G Full timeWe are looking for a Customer Service Consultant to join our dynamic team in Bath, Stirling, and Edinburgh. As a key member of our inbound contact centre team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our customers.As a Customer Service Consultant, you will provide accurate and straightforward...
-
Customer Service Representative
1 month ago
Stirling, Stirling, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of store standards, and working collaboratively with colleagues to achieve sales and customer satisfaction...
-
Customer Service Representative
4 weeks ago
Stirling, Stirling, United Kingdom Diligenta Full timeWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for resolving customer complaints and queries in a timely and professional manner.The ideal candidate will have experience in financial services or complaint handling, with a passion for helping people...
-
Customer Service Representative
3 weeks ago
Stirling, Stirling, United Kingdom M&G Full timeM&G is seeking a Customer Service Representative to contribute to a positive environment focused on delivering great service experiences to customers and their advisers. The ideal candidate will support a multi-functional, digitally led operation, providing high-quality services in relation to on-boarding and servicing customer needs.The Customer Service...
-
Customer Service Representative
4 weeks ago
Stirling, Stirling, United Kingdom M&G plc. Full timeCustomer Service Executive RoleM&G plc is an international savings and investments business with a rich history spanning over 170 years. We offer a range of financial products and services through Asset Management, Life and Wealth. Our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; enable us to...