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Customer Service Associate
1 month ago
FatFace is a dynamic and customer-focused retailer seeking an enthusiastic Crew Member to join our team at our Stirling store. As the face of our business, you will play a key role in providing exceptional service to our customers, ensuring they have a memorable shopping experience.
Key Responsibilities- Greet and thank customers, providing a warm and friendly welcome
- Provide product information and recommendations to customers, assisting with sales and multi-channel sales
- Efficiently process sales, orders, and refunds, maintaining a high level of customer satisfaction
- Process deliveries and replenish stock, ensuring a well-stocked shop floor
- Participate in visual merchandising and maintain a tidy store environment
- Competitive salary: £25,000 per annum
- Generous monthly discount allowance
- Pension scheme
- Sick pay allowances
- Enhanced family-friendly policies