Customer Service Specialist

4 days ago


Stirling, Stirling, United Kingdom Dobbies Garden Centres Ltd Full time
About the Role

We are seeking a skilled Customer Service Specialist to join our team at Dobbies Garden Centres Ltd. As a key member of our customer-facing staff, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers.

Job Description

The ideal candidate will have a passion for great customer service and a willingness to learn about our products and services. You will work closely with our colleagues to ensure that every customer leaves our store feeling satisfied and engaged.

Key Responsibilities:

  • Delivering great customer service
  • Helping customers with transactions
  • Providing product knowledge and assistance with allergies and dietary requirements
  • Working on the shop floor, stock, cash handling, and restaurant service

Benefits:

  • Generous annual leave entitlement
  • Uncapped discounts across our stores

Estimated Salary: £25,000 - £30,000 per annum, depending on experience.



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