Customer Service Specialist

7 days ago


Stirling, Stirling, United Kingdom ABM UK Full time

ABM UK seeks a proactive Customer Service Specialist for our Thistles Shopping Centre location in Stirling. This is a permanent contract position requiring an SIA DS or SG Licence.

Responsibilities:

  1. Ensure the security and well-being of customers and staff through daily patrols and presence on the premises.
  2. Conduct thorough inspections of all areas, including service yards, to maintain a safe environment.
  3. Participate in emergency situations, providing first aid and fire warden services as needed.
  4. Collaborate with external contractors to ensure compliance with safety protocols.
  5. Develop strong relationships with colleagues, exercising effective communication skills and conflict management techniques.
  6. Foster high levels of customer satisfaction by addressing concerns promptly and efficiently.

The successful candidate will possess excellent time management skills, a smart and well-groomed appearance, and a commitment to ongoing training and development. In return, ABM UK offers a competitive annual leave policy, online courses for professional growth, and a comprehensive benefits package.

Salary: £11.94 per hour (42 hours per week)



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