Customer Service Specialist
7 days ago
ABM UK seeks a proactive Customer Service Specialist for our Thistles Shopping Centre location in Stirling. This is a permanent contract position requiring an SIA DS or SG Licence.
Responsibilities:
- Ensure the security and well-being of customers and staff through daily patrols and presence on the premises.
- Conduct thorough inspections of all areas, including service yards, to maintain a safe environment.
- Participate in emergency situations, providing first aid and fire warden services as needed.
- Collaborate with external contractors to ensure compliance with safety protocols.
- Develop strong relationships with colleagues, exercising effective communication skills and conflict management techniques.
- Foster high levels of customer satisfaction by addressing concerns promptly and efficiently.
The successful candidate will possess excellent time management skills, a smart and well-groomed appearance, and a commitment to ongoing training and development. In return, ABM UK offers a competitive annual leave policy, online courses for professional growth, and a comprehensive benefits package.
Salary: £11.94 per hour (42 hours per week)
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