Automotive Customer Service Specialist
1 week ago
As a Senior Service Advisor at Stirling Audi, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a first-class experience. You will be working closely with the Aftersales Manager, Paul Rafferty, and the rest of the team to achieve our goals and objectives.
We are looking for an experienced and dedicated individual who can provide a warm and welcoming service to our customers. You will be responsible for booking MOTs, services, and repair work, as well as advising customers on warranty cover and upselling additional parts and accessories. Previous experience using Kerridge / ADP would be an advantage, as well as knowledge of other essential dealer systems.
With a competitive salary of £25,000 - £35,000 per annum, this is an exciting opportunity to join our dynamic team and contribute to our success. As a Senior Service Advisor, you will benefit from continuous training opportunities and have the potential for progression within Lookers. Key responsibilities include:
- Booking MOTs, services, and other repair work for our customers
- Advising customers about warranty cover and upselling additional parts / accessories
- Liaising with the full Aftersales department to organise and schedule appointments
- Managing a high-volume of customers daily as well as telephone calls and online booking queries
- Informing customers of turnaround times and ensuring effective communication throughout the time when a customer's car is in the workshop
- Maintaining accurate customer records, and updating the systems when any bookings have been made
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Automotive Service Specialist
2 weeks ago
Stirling, Stirling, United Kingdom Arnold Clark. Full timeAbout UsWe are a leading automotive retailer in the UK, with a strong presence in Stirling. Our team is dedicated to providing exceptional customer service and ensuring our customers receive the best possible experience.
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Automotive Detailing Specialist
2 days ago
Stirling, Stirling, United Kingdom Europcar Group Full timeWe are seeking an Automotive Detailing Specialist to join our team. As a key member of our fleet operations, you will play a critical role in ensuring the highest level of vehicle presentation and customer satisfaction.About the RoleThe successful candidate will be responsible for preparing company vehicles to a high standard, including valet services in all...
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Automotive Service Coordinator
3 days ago
Stirling, Stirling, United Kingdom Arnold Clark Full timeWe are seeking a highly skilled and experienced Automotive Service Coordinator to join our team at Arnold Clark. As an essential member of our service department, you will play a crucial role in delivering exceptional customer experiences and ensuring seamless vehicle services.The ideal candidate will have a passion for providing outstanding customer...
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Automotive Service Technician
1 week ago
Stirling, Stirling, United Kingdom CV-Library Full timeAbout HalfordsAs the UK's largest Automotive service, maintenance and repair business, we offer a range of career opportunities in our state-of-the-art centres. Our team of skilled technicians work together to deliver exceptional customer service and quality repairs.
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Automotive Service Professional
2 weeks ago
Stirling, Stirling, United Kingdom Halfords Full timeAbout UsHalfords, the UK's leading retailer of motoring and cycling products and services, is seeking a skilled Automotive Service Professional to join our team.SalaryThe estimated annual salary for this role is between £22,000 - £28,000 depending on experience, with opportunities for overtime and bonuses.Job DescriptionWe are looking for a motivated...
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Service Advisor
2 weeks ago
Stirling, Stirling, United Kingdom Lookers Full timeAbout the RoleWe are seeking an experienced Service Advisor to join our Aftersales Team at Stirling Audi.As a Senior Service Advisor, you will be responsible for booking MOTs, services, and repair work for customers, advising on warranty cover and upselling additional parts/accessories.You will liaise with the Aftersales department to schedule appointments,...
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Customer Service Specialist
2 days ago
Stirling, Stirling, United Kingdom Dobbies Garden Centres Ltd Full timeAbout the RoleWe are seeking a skilled Customer Service Specialist to join our team at Dobbies Garden Centres Ltd. As a key member of our customer-facing staff, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers.Job DescriptionThe ideal candidate will have a passion for great...
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Automotive Mechanic Specialist
4 weeks ago
Stirling, Stirling, United Kingdom Halfords Full timeJob SummaryAs a skilled Vehicle Technician at Halfords, you will be responsible for maintaining and repairing vehicles to the highest standards. Your key responsibilities will include:Maintaining and repairing vehicles to ensure they are safe and roadworthy.Meeting and exceeding customer expectations through exceptional service and...
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Apprentice Automotive Specialist
2 weeks ago
Stirling, Stirling, United Kingdom GTG Training Limited Full timeWe are seeking a highly skilled and dedicated individual to join our team as an Apprentice Automotive Specialist. GTG Training Limited is committed to providing excellent training and development opportunities, enabling our apprentices to achieve their full potential.This role offers a unique chance to work on a wide range of vehicles, developing expertise...
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Automotive Service Advisor
4 weeks ago
Stirling, Stirling, United Kingdom Halfords Full timeKey Benefits:Competitive Salary: £28,577 to £31,357 per annumUncapped Bonus: Average of £4,800 per year, with potential for moreFlexible Working: 5 days a week, with Sundays offRefer a Friend Scheme: Extra earning opportunities with our T&CsAt Halfords, we're the UK's largest automotive service, maintenance, and repair business, offering great career...
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Customer Service Resolution Specialist
3 weeks ago
Stirling, Stirling, United Kingdom SS&C Technologies Holdings Full timeJob OverviewSS&C Technologies Holdings, a global leader in financial services and software, is seeking a skilled Customer Service Resolution Specialist to join their team. This role involves investigating customer complaints, analyzing facts, and providing timely resolutions. ResponsibilitiesInvestigate and Resolve Complaints: Research and analyze complaint...
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Automotive Technician
2 days ago
Stirling, Stirling, United Kingdom Halfords Group PLC Full timeAt Halfords Group PLC, we are seeking an experienced Automotive Technician to join our team. This is a full-time position based in Stirlingshire, offering a competitive salary of £28,577 to £31,357 per year, plus an average uncapped bonus of £4,800 per year.Job DescriptionWe are looking for an experienced Mechanic and Maintenance Specialist who can...
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Customer Services Support Specialist
4 weeks ago
Stirling, Stirling, United Kingdom XPS Pensions Group Full timeWe are seeking a highly organised and methodical individual to join our Pension Administration team as a Customer Services Support Specialist. This role will provide excellent customer service to our clients and support the administration of their portfolios.Key ResponsibilitiesAssist SIP consultants with administrative duties, including reviewing bank...
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Customer Service Specialist
3 weeks ago
Stirling, Stirling, United Kingdom ABM UK Full timeABM UK seeks a proactive Customer Service Specialist for our Thistles Shopping Centre location in Stirling. This is a permanent contract position requiring an SIA DS or SG Licence.Responsibilities:Ensure the security and well-being of customers and staff through daily patrols and presence on the premises.Conduct thorough inspections of all areas, including...
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Customer Support Specialist
2 days ago
Stirling, Stirling, United Kingdom ENGINEERINGUK Full timeJoin Our Team:As a Customer Support Specialist at ENGINEERINGUK, you will contribute to delivering an exceptional service experience for our customers and their advisers. This role is key to supporting our digitally led operation, providing high-quality services in relation to onboarding new customers and servicing their ongoing needs.The ideal candidate...
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Customer Service Associate
2 weeks ago
Stirling, Stirling, United Kingdom Lidl in Deutschland Full timeBe a Part of Our Store TeamWe are seeking an enthusiastic and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.About the JobThe successful candidate will be responsible for delivering exceptional customer service, ensuring that every customer receives a high-quality shopping experience.They will work efficiently...
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Customer Service Liaison Specialist
4 weeks ago
Stirling, Stirling, United Kingdom M&G Full timeWe are seeking a skilled Customer Service Executive to join our team in Edinburgh or Stirling offices, with the possibility of homeworking 2 days a week.The Customer Service Executive will play a key role in delivering a great service experience to our customers and their advisers, supporting a multi-functional, digitally led operation.The ideal candidate...
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Automotive Technician Trainee
2 weeks ago
Stirling, Stirling, United Kingdom GTG Training Limited Full timeGTG Training Limited is looking for a highly motivated individual to join our team as an Automotive Technician Trainee. This exciting opportunity will provide the successful candidate with the chance to gain valuable experience and skills in light vehicle maintenance and repair.The successful candidate will work full time in our garage workshop, based in...
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Customer Acquisition Specialist
2 weeks ago
Stirling, Stirling, United Kingdom ENGINEERINGUK Full timeSales OpportunityAre you looking for a challenging role that offers unlimited earning potential? As a Customer Acquisition Specialist, you will be responsible for delivering exceptional customer service and selling our products to new customers.About the Opportunity:Estimated annual salary: £35,000 - £65,000 (pro-rata for part-time).Work hours: 12:00 pm -...
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Customer Complaint Resolution Specialist
1 week ago
Stirling, Stirling, United Kingdom DILIGENTA Full timeJob Summary:We are seeking a Customer Complaint Resolution Specialist to join our team at DILIGENTA. This is an exciting opportunity for someone with experience in financial services or complaint handling to resolve customer complaints and queries in a compassionate and caring manner, delivering exceptional service and ensuring customer satisfaction.Key...