Financial Services Professional

2 days ago


Stirling, Stirling, United Kingdom Diligenta Full time

We are seeking a highly motivated and experienced Financial Services Professional to join our team at Diligenta. This role is an exciting opportunity to work with our clients' customers, providing exceptional service and ensuring their satisfaction.

The ideal candidate will have a strong background in financial services or complaint handling, with excellent communication and interpersonal skills. You will be responsible for working closely with customers to resolve their complaints and queries in a timely and effective manner.

This role offers a competitive salary of approximately £25,000 per annum, plus benefits including 31 days holiday, eligibility for a discretionary bonus, access to our contributory pension scheme, and support for financial services qualifications.

As a Customer Resolution Specialist, you will have the opportunity to develop your skills and knowledge in financial services, as well as gain experience in a fast-paced and dynamic environment.

If you are passionate about delivering exceptional customer service and have a real passion for helping people, we encourage you to apply for this role.



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