Customer Resolution Specialist

Job OverviewSS&C Technologies Holdings, a global leader in financial services and software, is seeking a skilled Customer Service Resolution Specialist to join their team. This role involves investigating customer complaints, analyzing facts, and providing timely resolutions. ResponsibilitiesInvestigate and Resolve Complaints: Research and analyze complaint...

At Diligenta, we're passionate about delivering exceptional customer experiences. As a key member of our team, you'll play a vital role in ensuring that our customers receive the highest level of service and satisfaction.Company OverviewWe're a leading Life and Pensions service provider, working closely with our clients to transform their operations and...

Job DescriptionSS&C Technologies Holdings is a global provider of investment, financial services and software for the financial services and healthcare industries. As a Complaint Resolution Specialist, you will play a key role in ensuring customer satisfaction by investigating and resolving complaints in a timely and professional manner.Key...

Compensation: £25,000 - £28,000 per annum. At Diligenta, we pride ourselves on delivering exceptional service to our customers. As a Complaint Handler in our Stirling office, you will play a vital role in ensuring that our clients' operations are transformed and that we become the Best-in-class Platform-based Life and Pensions Administration Service...

Complaint Resolution LeaderWe have an exciting opportunity for a Complaint Resolution Leader to join our team at Diligenta. As a key member of our leadership team, you will be responsible for managing a team of complaints handlers and ensuring that customers receive the highest level of service.

We are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for resolving customer complaints and queries in a timely and professional manner.The ideal candidate will have experience in financial services or complaint handling, with a passion for helping people...

Customer Experience SpecialistAt Diligenta, we're committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you'll play a vital role in resolving customer complaints and queries in a timely and effective manner.Key responsibilities include:Providing empathetic and solution-focused support to customersInvestigating and...

We are seeking a talented individual to fill the position of Customer Resolution Specialist at Diligenta. In this role, you will work closely with customers to resolve their complaints and queries, ensuring that they receive a high level of service and satisfaction.The ideal candidate will have a strong background in financial services or complaint handling,...

We are looking for a skilled Governance Specialist to support the formal Governance and oversight of the Services provided on behalf of M&G by material third party suppliers.The role holder will support the delivery of these responsibilities through data, insight and engagement across M&G Life.Key Responsibilities:Operate within the Third-Party policy...

Sales OpportunityAre you looking for a challenging role that offers unlimited earning potential? As a Customer Acquisition Specialist, you will be responsible for delivering exceptional customer service and selling our products to new customers.About the Opportunity:Estimated annual salary: £35,000 - £65,000 (pro-rata for part-time).Work hours: 12:00 pm -...

Salary and Benefits: This role offers a competitive salary of £25,000-£28,000 per year, along with a range of benefits including 31 days holiday, eligibility for a discretionary bonus, and access to our contributory pension scheme.We are seeking a skilled Complaint Handler to join our team in Stirling. As a key member of our customer service team, you will...

Job Summary: We are seeking a skilled Customer Support Specialist to join our team at Yardi Systems. As an Associate Technical Account Manager, you will be responsible for providing top-notch customer support, focusing on troubleshooting and resolving software issues over phone and email across Yardi's diverse suite of products.About the Role: This is a...

Job OverviewAbout SS&C Technologies HoldingsSS&C is a leading global investor service provider, serving over 55 million investors. We offer a comprehensive range of services, including asset management, wealth management, and mutual fund administration.The RoleWe are seeking a highly skilled Customer Service Advisor to join our team. As a key member of our...

Job Title: Customer Service AdvisorAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, investors, and financial institutions.Key Responsibilities:Provide timely and...

About the RoleAs a Customer Support Specialist with XPS Pensions Group, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met with care and efficiency.Key ResponsibilitiesAssist SIP consultants with administrative duties, including reviewing bank ledgers, raising invoices, and updating contract...

Customer Service Quality Assurance SpecialistDiligenta's vision is to be acknowledged as a leading provider of life and pensions administration services. Our customer-centric approach drives us to deliver exceptional service to our clients. As a Customer Service Quality Assurance Specialist, you will play a key role in ensuring that our service meets the...

OverviewOpportunityRobertson Group is seeking a skilled Procurement Specialist to join our team. As a key member of our procurement team, you will be responsible for managing the procurement process, ensuring compliance with our procurement and supply chain management strategy, and delivering high-quality results.Your New RoleAs a Procurement Specialist, you...

Customer Service Quality Assurance SpecialistWe are seeking a Customer Service Quality Assurance Specialist to join our dynamic Support Team at Diligenta. This exciting role offers opportunities for career progression and involves leading quality monitoring across all complaint teams, while also supporting, developing, and enhancing the performance of each...

About the RoleXPS Pensions Group is seeking a highly organized and methodical individual to join our customer service support team. As a Customer Service Support Specialist, you will provide excellent customer service to our clients and assist SIP consultants with administration duties.Key ResponsibilitiesAssist with administration duties, including...

About the Role:We are seeking a compassionate and caring individual to join our team as a Complaint Handler. As part of our UK-based Life and Pensions service provider, you will play a vital role in supporting the varied customer needs of our client M&G plc.Key Responsibilities:Resolve customer complaints and queries in a timely and effective mannerWork...