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Reception and Administration Assistant

1 month ago

Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

About the Role

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We are looking for a skilled Reception and Administration Assistant to join our team at BMW/MINI Salisbury.

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As the first point of contact for customers, you will provide a warm welcome and ensure they have a great experience in our dealership.

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The ideal candidate will have previous customer service experience and be confident talking to customers in a professional manner both on the telephone and face to face.

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We estimate the salary for this role to be around £18,000-£23,000 per annum, depending on experience.

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About Us

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Marshall Motor Group is a leading UK car dealer group with over 143 stores across 34 counties.

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We are passionate about our people and our customers. We offer a range of benefits including 25 days annual leave plus bank holidays, life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop services, and discounted shopping portal.

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The Role

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You will be based on reception and will be responsible for taking inbound calls, transferring calls, speaking to customers, and supporting the dealership with any administration duties as required.

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The successful candidate will be a self-starter, organised and someone who takes pride in what they do. You will be working in a fast-paced environment and must be able to work well under pressure.

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Requirements

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• Previous customer service experience
• Good IT skills and ability to learn new systems quickly
• Ability to work well under pressure and as part of a team