Customer Experience Lead

Job Summary:Rapid7 is seeking a highly skilled Customer Experience Program Lead to join our team. This role will focus on improving customer outcomes through program management, cross-functional collaboration, and a deep understanding of customer needs.The ideal candidate will have experience in updating and improving internal processes, working across...

Job DescriptionThe primary focus of this role is to lead and mentor a team of technical support executives, guiding them to resolve customer issues promptly while consistently achieving exceptional levels of customer satisfaction. The successful candidate will foster a positive and collaborative team culture, focused on delivering world-class service and...

Job Summary:We are seeking a skilled Customer Experience Manager to lead our efforts in delivering exceptional customer experiences. This role will be responsible for working cross-functionally to map out customer journeys, program manage experience improvements, and consult on what is best for Rapid7 customers with internal teams.This position requires a...

Dr. Martens is hiring a Customer Experience Manager to join our Belfast Store team. As a Senior Sales Assistant, you'll lead by example and drive sales targets, ensuring an outstanding customer experience.About the PositionExperience of leading a team to drive salesStrong commercial mindset - Experience with revenue-driving targets and the ability to support...

Opportunity SummaryWe are seeking a talented and experienced professional to join our team as a Team Leader at EUROSPAR, Belfast. This is an excellent opportunity to join a leading foodservice provider in Northern Ireland and contribute to the success of our stores.About the Role:Lead the store team to deliver exceptional customer experiences and achieve...

About the RoleWe are seeking a highly motivated and experienced Team Leader to join our team in Belfast City Centre. As a Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide excellent service to our customers.Key ResponsibilitiesManage a team of customer service representatives to achieve...

Job Summary: We are seeking a Commercial Vehicle Technician Assistant to join our team at Customer Labs. The successful candidate will be responsible for handling customer enquiries and supporting our technicians in the workshop.">Key Responsibilities:Handle incoming and outgoing customer communications via phone, email, or in-personSupport technicians in...

Job Overview: We are seeking a Customer Experience Manager to join our team at Winemark. As a key member of our sales team, you will be responsible for providing exceptional customer service and maximizing sales and profit.The successful candidate will have previous experience of an EPOS system and cash handling, as well as stock handling and control. They...

Job Title: Customer Experience ProfessionalCompany Overview: At Realtime Recruitment, we pride ourselves on delivering exceptional customer experiences. We are now seeking a Customer Experience Professional to join our team in Belfast.Salary: ££60,000 - £80,000 per annum.Job Description: In this role, you will be responsible for driving customer success...

About the PositionWe are seeking a Customer Experience Coordinator to lead our team at Greggs Plc. As a Store Leadership Manager, you will be responsible for ensuring that every customer has a positive experience when shopping with us. You will be a natural leader with a passion for delivering outstanding customer service and maintaining high-quality...

Job OverviewVANRATH is a leading recruitment agency that has been helping professionals find their dream jobs in Belfast and Northern Ireland. We are currently looking for an experienced Customer Success Professional to join our team.This role will involve working with our clients to understand their business needs and providing them with tailored solutions...

Lightspeed, a leading commerce platform, seeks a highly skilled Customer Experience Advocate to join its team in Belfast. This role involves providing exceptional customer support for subscription and invoice-related topics across all products offered in EMEA.Key Skills and Qualifications:Experience in an administrative or sales support role.Fluency in...

We are seeking a charismatic Customer Experience Leader to champion our mission of delivering exceptional customer experiences at Titanic Hotel Belfast. As a senior leader, you will be responsible for driving cultural change, implementing best practices, and fostering a positive work environment that supports the well-being of our team members.About the...

Job SummaryA leading fintech marketing and comparison company is seeking an experienced Customer Account Manager to join their team. This is a fantastic opportunity for individuals who want to take ownership of existing accounts, onboard new partners/customers, and develop successful, long-term partnerships.**Responsibilities:*** Manage multiple customer...

Welcome to our team as a Customer Experience Assistant!About UsWe're Sodexo Group, a leading global provider of services that enhance quality of life for individuals and organisations around the world. Our mission is to create a better every day for everyone to build a better life for all.Job DescriptionThis role is based in Belfast, where you will have the...

Key Responsibilities:- Provide world-class customer service to ensure high levels of customer satisfaction and loyalty- Lead and manage a team of Sales Advisors to achieve sales targets and deliver outstanding customer experiences- Oversee the daily operations of the store, including inventory management, visual merchandising, and cash handling- Analyze...

About Us: Air-tastic Limited is a leading leisure brand in Northern Ireland, operating the Airtastic Entertainment Centre in Newtownabbey. With a focus on delivering exceptional customer experiences, we strive to become a premier leisure destination in NI, ROI, and the UK. We offer a variety of activities, including ten-pin bowling, laser tag, inflatables,...

Join Our TeamWe are seeking a highly skilled Store Manager to lead our retail operations and drive business growth. As a key member of the DiDixital Impresores team, you will be responsible for managing day-to-day store activities, ensuring excellent customer experiences, and fostering a positive work environment.Main ResponsibilitiesManage store operations,...

Job OverviewWe are seeking an experienced Retail Manager to lead our team in Belfast. As a Store Experience Lead, you will be responsible for delivering exceptional customer service and driving sales growth.

About the JobWe are seeking a highly motivated and experienced retail professional to lead our store teams and drive business growth. As a Team Leader, you will be responsible for creating a positive and inclusive store environment, inspiring your team to deliver exceptional customer service, and achieving commercial targets.You will work closely with the...