Customer Experience Coordinator

2 months ago


Belfast, United Kingdom Greggs Plc Full time
About the Position

We are seeking a Customer Experience Coordinator to lead our team at Greggs Plc. As a Store Leadership Manager, you will be responsible for ensuring that every customer has a positive experience when shopping with us. You will be a natural leader with a passion for delivering outstanding customer service and maintaining high-quality standards.

The ideal candidate will have previous team supervisory experience in a similar, customer-focused setting. You will be committed to delivering exceptional results and have a focus on customer satisfaction. If you meet the availability requirements for this role, we encourage you to apply.

**Job Details:**
This is a full-time position with a salary range of £26,000 - £33,000 per annum, paid weekly. You will receive a range of benefits, including colleague discount, free hot drinks, and paid breaks. You will also have access to our employee assistance app and confidential helpline, as well as long-service awards and savings plans.

Key Responsibilities:
- Lead by example and deliver exceptional customer service
- Inspire and motivate your team to achieve high-quality standards
- Manage products and services, including sandwich preparation and display maintenance
- Ensure a clean and tidy store environment

What We Offer:
- Competitive pay with opportunities for growth and development
- Colleague discount allowing you to enjoy up to 50% off your favourite Greggs products
- Free hot drinks and paid breaks to recharge your batteries
- Employee assistance app and confidential helpline for your wellbeing
- Long-service awards celebrating key milestones in your career
- Savings and discounts across a wide range of brands and retailers

About Us
We pride ourselves on being an inclusive and welcoming workplace at Greggs. We believe that every individual deserves respect, empathy, and kindness. Read more about our values here: Greggs Careers | About Greggs.

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