Visitor Experience Coordinator

20 hours ago


Belfast, United Kingdom Visit Belfast Full time

Welcome to Visit Belfast, where we're dedicated to delivering unforgettable experiences for our visitors As a Visitor Experience Coordinator, you'll play a critical role in ensuring that every visitor leaves with a lasting impression of our beautiful city.

Your main responsibilities will include:

  • Providing personalized recommendations to visitors on attractions, events, and activities
  • Booking accommodations, transportation, and tours
  • Selling merchandise and souvenirs
  • Handling customer complaints and feedback

With a strong focus on delivering exceptional customer service, you'll work closely with our team to create memorable experiences for our visitors. We're looking for someone who is passionate about Northern Ireland's rich history and culture, and has a natural ability to engage with people from diverse backgrounds.

In return, we're offering a salary of £22,000 - £27,000 per annum, plus benefits and opportunities for career growth.



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