Sales Experience Coordinator
3 weeks ago
Job Overview
Frasers Group is seeking a skilled Sales Experience Coordinator to join our team. This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and driving sales in a dynamic retail environment.
Key Responsibilities:
- To provide personalized assistance to customers, ensuring a seamless shopping experience that meets their needs and exceeds their expectations.
- To maintain a thorough knowledge of our products and services, enabling effective up-selling and cross-selling opportunities.
- To work collaboratively with colleagues to achieve sales targets and contribute to the overall success of the store.
- To stay up-to-date with market trends and competitor activity, using this insight to inform sales strategies and optimize product offerings.
- To maintain a safe and secure shopping environment, adhering to all health and safety policies and procedures.
- To take ownership of personal development, identifying areas for improvement and seeking feedback from colleagues and supervisors.
Requirements:
- A minimum of 6 months' experience in a customer-facing role, preferably in a retail or sales environment.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
- A strong desire to deliver exceptional customer service and drive sales growth.
- The ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
- A basic understanding of sales principles and techniques, including up-selling and cross-selling strategies.
Salary Information
The estimated salary for this role is £18,000 - £22,000 per annum, depending on experience and performance.
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