CRM Operations Lead

4 days ago


London, Greater London, United Kingdom Anthem Consulting Full time
Job Description

We are seeking an experienced CRM / MarTech professional to join our Marketing Insights and Automation team as they embark on a new project to implement a cutting-edge CRM platform. This role will play a crucial part in steering the project from a UK and Europe perspective, ensuring seamless data migration and effective change management.

  • Leading the CRM project in Europe, including collaborating with Data Specialists on data migration and driving change management;
  • Maintaining the existing CRM system, overseeing data cleansing and updates, and integrating new features;
  • Optimizing email marketing systems, driving automation where possible, and analyzing performance metrics;
  • Providing data analytics and reporting on team activity, identifying areas for improvement;
  • Managing a team in London, including supporting two Marketing Administrators;

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