European CRM Lead

3 weeks ago


London, Greater London, United Kingdom A.S Watson Group Full time
About the Role

We are seeking a highly skilled European CRM Lead to join our team at A.S Watson Group. As a key member of our business operations team, you will be responsible for setting the strategic direction for European CRM & Loyalty systems and tooling.

The ideal candidate will have strong project and stakeholder management skills, with excellent written and verbal communication abilities. You will work closely with stakeholders across BUs, GIT and eLab, to ensure that roadmap processes are followed, establishing DataLab as a central point of roadmap decisioning and prioritisation.

Key responsibilities include:

  1. Setting the strategic direction for European CRM & Loyalty systems and tooling
  2. Working in partnership with stakeholders across BUs, GIT and eLab to ensure roadmap processes are followed
  3. Establishing DataLab as a central point of roadmap decisioning and prioritisation
  4. Advocating and promoting functionality delivered from DataLab
  5. Supporting the rollout of new features across European BUs
  6. Establishing best practices to encourage usage and optimisation

We offer a competitive salary of £60,000 - £80,000 per annum, depending on experience, as well as benefits such as discounts for you and your family from some of our much-loved retailers, interest free season ticket and personal loans, and an excellent refer-a-friend scheme with up to £2000 up for grabs.


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