Director of CRM Operations

3 days ago


London, Greater London, United Kingdom FE fundinfo Full time

We are looking for a Director of CRM Operations to join our team at FE fundinfo. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our CRM system and driving client success.

This is an exceptional opportunity for someone who is passionate about delivering exceptional client service and driving success in a dynamic, innovative environment. You will be responsible for leading a high-performing team dedicated to optimising client outcomes and service efficiency.

The estimated salary for this position is £100,000 - £130,000 per annum, depending on experience.

About the Team:
  • You will work closely with our sales and account management teams to ensure seamless coverage and the client experience.
  • You must have experience of working with CRM systems and client success platforms such as Gainsight, Totango, or ChurnZero.
  • You will have exceptional leadership and people management skills, developing management teams and future leaders.


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