CRM and Digital Operations Expert

1 day ago


London, Greater London, United Kingdom CVUK Full time

CVUK is seeking a CRM and Digital Operations Expert to join our team in London, responsible for developing and implementing CRM strategies that drive customer engagement and loyalty. This role involves working closely with cross-functional teams to deliver business outcomes.

Key Responsibilities:
  • Develop and implement CRM strategies to boost customer retention and lifetime value.
  • Collaborate with marketing teams to design and execute multi-channel campaigns.
  • Use data analysis to create targeted segments and personalise communications for enhanced customer engagement.
  • Monitor campaign performance and provide regular reports to inform business decisions.
  • Omitir the customer journey for improved conversion rates and overall customer experience.
Qualifications:
  • Proven experience in CRM management, preferably in beauty or retail industries.
  • Strong understanding of CRM software and data analysis tools.
  • Excellent communication and project management skills to deliver high-quality results.

CVUK offers a salary of £70,000 - £90,000 per annum, reflecting the company's commitment to investing in top talent.



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