Retail CRM Lead

3 days ago


London, Greater London, United Kingdom CVUK Full time

About the Job

We're seeking a Retail CRM Lead to join our team at CVUK, responsible for driving customer loyalty and retention through effective CRM strategy and campaign execution.

This is a key role that requires a strong background in CRM and loyalty programme management, as well as excellent analytical and communication skills.

Key responsibilities include:

  1. Campaign Planning and Execution: Developing and executing targeted and automated campaigns that drive conversions and revenue growth.
  2. Data Analysis and Insights: Providing regular insights and recommendations to stakeholders based on campaign performance data.
  3. Loyalty Programme Management: Developing and managing loyalty programmes that engage customers and drive retention.
  4. Collaboration with Cross-Functional Teams: Working closely with ecommerce, marketing, and data teams to ensure alignment and effectiveness in campaign execution.

Requirements

  • Minimum 2 years' experience in CRM and loyalty programme management.
  • Strong understanding of customer data platforms (CDPs) and their applications in CRM.
  • Excellent analytical and problem-solving skills, with ability to communicate complex ideas simply.

Salary Range

We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus benefits package and opportunities for career growth and development.



  • London, Greater London, United Kingdom Zachary Daniels Full time

    Job Title: Strategic CRM Lead for High-End RetailerZachary Daniels, a Luxury Fashion Retailer, is seeking a strategic CRM lead to transform our customer relationship strategies in the luxury fashion industry. As a key member of our team, you will drive the delivery of engaging, data-led campaigns that enhance the customer journey and foster brand...

  • Retail CRM Strategist

    2 weeks ago


    London, Greater London, United Kingdom Lorien Full time

    Job Overview:Lorien seeks an experienced CRM Executive to join its retail team. The successful candidate will develop and execute a CRM strategy that drives customer engagement and loyalty.Key Responsibilities:Implement a CRM strategy aligned with the company's business objectives.Analyse customer data to identify trends and...

  • Retail CRM Manager

    2 weeks ago


    London, Greater London, United Kingdom 3Search Full time

    In this exciting opportunity, you will play a pivotal role in driving customer engagement and loyalty for our client, a leading retail group in the Arts & Creativity space.As a Retail CRM Manager, you will be responsible for developing and executing a comprehensive CRM strategy, leveraging your expertise in CRM software and data analysis tools.You will work...

  • Retail CRM Manager

    2 weeks ago


    London, Greater London, United Kingdom Lorien Full time

    **About the Company**Lorien is working with a renowned national retailer in London, looking for an experienced CRM Executive to join their team. With a strong brand presence and quality products, this opportunity offers the perfect platform for someone with a background in national retail.**Job Description**The successful candidate will play a key role in...

  • Digital CRM Lead

    1 week ago


    London, Greater London, United Kingdom air-recruitment Full time

    As a Digital CRM Lead at air-recruitment, you will be responsible for delivering multi-channel CRM programmes and developing end-to-end roadmaps across multiple channels.Job DescriptionWe are looking for a confident professional to work on major clients (Retail and FMCG) and support the build and development of their customer loyalty programmes.This role is...


  • London, Greater London, United Kingdom 3Search Full time

    We are seeking a highly skilled Senior CRM Manager to join our team at 3Search. This role offers the opportunity to lead the efficient operation of a globally recognised loyalty programme while driving innovative CRM initiatives.The successful candidate will report to the Head of CRM & Loyalty and be responsible for managing and optimising the loyalty...

  • Senior CRM Lead

    3 weeks ago


    London, Greater London, United Kingdom Jimmy Choo Full time

    Job Title: Senior CRM Lead About the Role:We are seeking an experienced Senior CRM Lead to join our team at Jimmy Choo. As a key member of our luxury retail strategy, you will be responsible for devising and executing customer propositions that drive revenue growth across all customer segments. The Ideal Candidate:You have a proven track record in managing...

  • European CRM Lead

    2 weeks ago


    London, Greater London, United Kingdom A.S Watson Group Full time

    About the RoleWe are seeking a highly skilled European CRM Lead to join our team at A.S Watson Group. As a key member of our business operations team, you will be responsible for setting the strategic direction for European CRM & Loyalty systems and tooling.The ideal candidate will have strong project and stakeholder management skills, with excellent written...


  • London, Greater London, United Kingdom Lorien Full time

    **Join Lorien's esteemed partner**We are delighted to announce an exciting opportunity for a skilled CRM Executive to join our partner's team in London. This dynamic role offers a unique chance to shape the company's CRM strategy, combining creativity and analytical thinking to drive exceptional customer engagement and business growth.You will work closely...


  • London, Greater London, United Kingdom Justzapp Full time

    Job Summary: We're seeking a skilled CRM Campaign Manager to join our team at Zapp, a leading digital-first premium convenience retailer in London.Key Responsibilities:Develop and execute CRM campaigns to drive customer acquisition and retention.Collaborate with cross-functional teams to ensure seamless execution of campaigns.Analyse campaign effectiveness...


  • London, Greater London, United Kingdom Michael Page (UK) Full time

    About the Role">We are seeking a highly skilled Senior CRM Strategy Lead to join our team at Michael Page (UK). As a key member of our global retail brand, you will be responsible for designing and implementing CRM strategies that align with our business objectives while considering regional differences for both B2C and B2B customer segments.">Key...

  • CRM Lead

    2 weeks ago


    London, Greater London, United Kingdom Craft Gin Club Full time

    About the RoleWe are seeking a highly skilled CRM Lead to join our passionate and talented marketing team at Craft Gin Club.The OpportunityDevelop and implement effective CRM strategies to nurture and grow our membership base across the UK and beyond.Lead the charge in driving key business results, from initial onboarding to member referrals and customer...


  • London, Greater London, United Kingdom Retail Insights Full time

    About usRetail Insights is a pioneering retail forum in Northern Europe, focused on fostering a robust retail ecosystem through collaborative events and knowledge sharing. Our annual conferences bring together over 3,000 industry leaders from 15+ countries.We operate within United Media, which delivers high-impact industry conferences and publications across...

  • Retail Team Lead

    2 weeks ago


    London, Greater London, United Kingdom Fashion & Retail Personnel Full time

    This is a challenging retail management role with Fashion & Retail Personnel in London. We are looking for an experienced professional to lead our flagship store and drive sales growth.The ideal candidate will have a strong background in fashion retail, with experience in managing teams and driving sales performance. A collaborative approach and passion for...

  • CRM Specialist

    2 weeks ago


    London, Greater London, United Kingdom Lorien Full time

    Job Title:CRM SpecialistEstimated Salary:£35,000 per annumAbout Lorien:Lorien is partnering with a renowned national retailer to fill a key role in the delivery of their CRM strategy.This is a perfect opportunity for an experienced CRM professional to take on a challenging position and drive growth within the company's established operation.The successful...

  • Executive CRM Lead

    1 week ago


    London, Greater London, United Kingdom Feenicks Ltd TA Archway International Full time

    About the RoleWe are seeking a talented Executive CRM Lead to join our team at Feenicks Ltd TA Archway International. This is an exciting opportunity for a seasoned professional to take on a leadership role in driving our customer relationship management strategy forward.The successful candidate will be responsible for overseeing the implementation and...

  • CRM Marketing Lead

    5 days ago


    London, Greater London, United Kingdom DELIVEROO Full time

    CRM Marketing LeadA competitive salary of £65,000 - £85,000 per annum.We are seeking a highly experienced CRM marketer to join our Central CRM team as a CRM Senior Executive. In this role, you will be responsible for supporting the UKI Marketing calendar through CRM channels, collaborating with the UKI CRM Manager, UKI Marketing Team and other stakeholders...

  • CRM Strategy Lead

    2 weeks ago


    London, Greater London, United Kingdom Salt Digital Recruitment Full time

    Are you a skilled professional looking for a challenging opportunity to lead CRM strategies and drive audience growth, engagement, and retention efforts?We are seeking an experienced CRM Strategy Lead to join our team at Salt Digital Recruitment. As a key member of our client's organization, you will be responsible for leading the development and...

  • CRM Technical Lead

    3 weeks ago


    London, Greater London, United Kingdom Blackwatertech Full time

    At Blackwater Tech, we are looking for a seasoned CRM technical lead to join our team of experts. The successful candidate will have a proven track record of delivering large-scale CRM projects and will be responsible for overseeing the implementation of CRM solutions for our clients. This is an excellent opportunity to work with cutting-edge technology and...


  • London, Greater London, United Kingdom ALLSAINTS Retail Limited Full time

    About the RoleWe are seeking a highly skilled Senior CRM Marketing Specialist to join our digital team in East London. As a key member of our marketing team, you will be responsible for delivering CRM campaigns to drive revenue growth from our customer databases through data-driven marketing.Key ResponsibilitiesLead the build and execution of CRM campaigns...