Strategic CRM Lead for High-End Retailer

2 weeks ago


London, Greater London, United Kingdom Zachary Daniels Full time
Job Title: Strategic CRM Lead for High-End Retailer

Zachary Daniels, a Luxury Fashion Retailer, is seeking a strategic CRM lead to transform our customer relationship strategies in the luxury fashion industry. As a key member of our team, you will drive the delivery of engaging, data-led campaigns that enhance the customer journey and foster brand loyalty.

About the Role

This is an excellent opportunity to join a leading Luxury Fashion Retailer and make a significant impact on our customer relationships. As Strategic CRM Lead, you will be responsible for designing and implementing data-driven CRM initiatives to deepen customer relationships.

  • Key Responsibilities:
  • Lead the development and execution of a comprehensive CRM strategy that aligns with business goals.
  • Create personalized, seamless experiences across online and offline channels.
  • Analyse performance metrics to optimize customer engagement and retention.
  • Collaborate with marketing, e-commerce, and retail teams to ensure alignment with overall business objectives.
  • Implement effective CRM platforms and digital marketing tools to deliver sophisticated marketing solutions.
What We Offer
  • Competitive Salary: Up to £80,000 per annum, commensurate with experience.
  • Exclusive Benefits: Discounts on our luxury collections and other perks.
  • Career Advancement: Opportunity to shape and grow a pivotal role within a renowned brand.
  • Innovative Work Environment: Work in a fast-paced, high-fashion setting with a dedicated team of professionals.

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