IT Service Desk Analyst
1 day ago
We are seeking a skilled IT Service Desk Analyst to join our team. As a key member of the Operations team, you will be responsible for answering phone calls and managing open tickets alongside the 1st line team, assisting the 2nd line team with escalations and providing support remotely, and managing open tickets within SLA, and maintaining ownership.
You will work closely with team members, customers, and suppliers to resolve issues and manage expectations, creating/Updating/Reviewing Knowledge Base Articles, and participating in an on-call shift rota, with occasional evening/weekend work (scheduled overtime).
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Service Desk Analyst Position
1 day ago
Northampton, Northamptonshire, United Kingdom Lynx Recruitment Ltd Full timeLynx Recruitment Ltd is seeking a Service Desk Analyst to join their Construction company's IT team in Northampton. This is an exciting opportunity to work with a dynamic team and contribute to the smooth operation of our clients' IT systems.The successful candidate will possess excellent communication skills, basic IT skills, and a minimum of 6 months in a...
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IT Service Desk Professional
1 day ago
Northampton, Northamptonshire, United Kingdom Summit Recruiters Full timeFast-Track Your Career as a Junior IT Helpdesk ExpertSummit Recruiters is looking for a skilled and motivated individual to join our team as a Junior IT Service Desk Analyst. This exciting opportunity allows you to develop your skills and expertise in a fast-paced environment.About the Job:In this role, you will be responsible for providing technical support...
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IT Service Desk Support Specialist
5 days ago
Northampton, Northamptonshire, United Kingdom Lynx Recruitment Ltd Full timeLynx Recruitment Ltd is seeking a Junior Service Desk Analyst to join their IT team in the Northampton area. As a well-established Construction company, we strive for high levels of user satisfaction and smooth operation of IT systems.The ideal candidate will provide technical support to end-users, ensuring seamless interaction with our office environment....
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IT Service Desk Professional
1 day ago
Northampton, Northamptonshire, United Kingdom CV-Library Full timeAs a Junior IT Service Desk Analyst at CV-Library, you will be responsible for providing technical support to users, managing incidents, and improving service delivery.This is an excellent opportunity for a motivated and organized individual to join our team and contribute to the success of our business.You will work closely with our IT teams to resolve...
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IT Service Desk Support Specialist
3 weeks ago
Northampton, Northamptonshire, United Kingdom Lynx Recruitment Ltd Full timeJob OverviewLynx Recruitment Ltd is seeking a highly motivated and experienced Junior IT Service Desk Analyst to join their team in Northampton.This role offers an exciting opportunity for a talented individual to provide technical support to end-users, ensuring seamless operation of IT systems and delivering exceptional customer satisfaction.The ideal...
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Junior IT Helpdesk Analyst
1 day ago
Northampton, Northamptonshire, United Kingdom Summit Recruiters Full timeStart Your IT Career Journey as a Junior Service Desk AnalystWe are seeking a talented and ambitious individual to join our team as a Junior IT Service Desk Analyst. This exciting opportunity allows you to develop your skills and expertise in a dynamic environment.About the Role:In this position, you will provide technical support to users, manage hardware...
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Junior IT Operations Analyst
1 day ago
Northampton, Northamptonshire, United Kingdom CV-Library Full timeWe are seeking a highly skilled Junior IT Service Desk Analyst to join our team in Northampton!This is an exciting opportunity to work with a large service user base, providing technical support and resolving issues to enhance service delivery.As a Junior Service Desk Analyst, you will play a critical role in ensuring smooth operations of our service desk,...
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Service Desk Team Lead
3 weeks ago
Northampton, Northamptonshire, United Kingdom HVAC Total FM Recruitment Full time**Job Title:** Service Desk Team Lead**About the Role:We are seeking an experienced Service Desk Team Lead to join our team at HVAC Total FM Recruitment. As a key member of our operations team, you will be responsible for leading a team of service desk representatives and ensuring seamless communication and collaboration with our clients and internal...
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IT Service Desk Specialist
4 weeks ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeRicoh is seeking a skilled IT Service Desk Specialist to join our team.Job SummaryWe are looking for an experienced and knowledgeable individual to provide exceptional customer service as a Service Desk Advisor. As an IT Service Desk Specialist, you will be the first point of contact for customers experiencing technical issues or requesting services. Your...
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Service Desk Manager
2 weeks ago
Northampton, UK, Northamptonshire, United Kingdom som3 Recruitment Full timeService Desk ManagerChance to build a service desk in a 4000-user retail company!Great opportunity for an experienced or up and coming Service Desk Manager to join an expanding company who are bringing IT services back in house.You will pioneer the creation and management of the new IT service desk, growing the high-performance support team who meet and...
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IT Service Desk Support Specialist
3 weeks ago
Northampton, Northamptonshire, United Kingdom Inspiremyfuture Full timeAt Inspiremyfuture, we are looking for an enthusiastic Apprentice IT Service Desk Engineer to join our busy Service Desk team. This role provides a unique opportunity to gain experience in first-line and some second-line technical support tasks.">Key ResponsibilitiesTriage incoming service requests via telephone and email.Communicate with clients verbally...
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Junior Helpdesk Analyst
5 days ago
Northampton, Northamptonshire, United Kingdom Lynx Recruitment Ltd Full timeWe are recruiting a Junior Service Desk Analyst to support our IT team in Northampton. In this role, you will be responsible for delivering exceptional technical assistance to our employees, ensuring that our IT systems operate efficiently and effectively.About the RolePrior experience in a Service Desk or helpdesk environment is preferred but not...
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First Line IT Service Desk Technician
3 weeks ago
Northampton, Northamptonshire, United Kingdom IDEAL PERSONNEL Full timeJob Overview:We are seeking a First Line IT Service Desk Technician to join our team at Ideal Personnel. As a First Line IT Service Desk Technician, you will provide first line IT support to staff and resolve day-to-day IT problems.Main Responsibilities:Provide first line IT support to staff and resolve IT issues in a timely manner.Collaborate with other IT...
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Service Desk Manager Hybrid UK Position
3 weeks ago
Northampton, Northamptonshire, United Kingdom Noa Recruitment Ltd Full timeWe are seeking a seasoned Service Desk Manager to join our client's growing MSP team. As a key member of the team, you will lead a well-established support team and play a crucial role in delivering exceptional customer service.Salary: Up to £55,000 (base) with package negotiable for the right person.Responsibilities:Manage and lead the support team to...
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Technical Support Specialist
1 day ago
Northampton, Northamptonshire, United Kingdom Summit Recruiters Full timeEnhance Your Skills in a Fast-Paced Junior IT Service Desk RoleWe are seeking an enthusiastic and innovative individual to join our team as a Junior IT Service Desk Analyst. Based in the Northampton area, you will play a pivotal role in ensuring smooth operations of our service desk.Job Summary:This highly professional recruiter has created an additional...
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1st Line IT Support Analyst
17 hours ago
Northampton, Northamptonshire, United Kingdom CV-Library Full timeJob Title: 1st Line IT Support Analyst - Kettering BasedWe are seeking a talented 1st Line IT Support Analyst to join our client on a 3-month initial contract.The successful candidate will have experience in 1st/2nd line IT support, with a focus on general MS Windows support. Our client operates an MSP, supporting a range of customers with outsourced service...
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Financial Services Analyst
1 day ago
Northampton, Northamptonshire, United Kingdom Anson McCade Full timeAbout the JobWe are looking for a highly motivated Financial Services Analyst to join our team at Anson McCade in Northampton. As a Business Analyst, you will be responsible for interpreting business needs and translating them into application and operational requirements.You will work closely with stakeholders to deliver workable solutions to complex...
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Technical Support Specialist
1 day ago
Northampton, Northamptonshire, United Kingdom CV-Library Full timeAre you a motivated and organized Junior IT Service Desk Analyst looking for a new exciting challenge in Northampton?We are seeking a highly skilled candidate to join our team as a Junior Service Desk Analyst, providing technical support to users via various channels, resolving issues and escalating when necessary.The successful candidate will work with a...
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Reception and Front Desk Coordinator
1 day ago
Northampton, Northamptonshire, United Kingdom Change Grow Live Full timeAbout UsChange Grow Live is a leading provider of support services, committed to making a positive impact on the lives of our clients. We strive to create a welcoming environment that encourages growth and empowerment.As a Reception and Admin Support Volunteer, you will be an integral part of our team, contributing to the smooth operation of our front desk.
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Junior IT Support Specialist
1 day ago
Northampton, Northamptonshire, United Kingdom Lynx Recruitment Ltd Full timeLynx Recruitment Ltd is seeking a skilled Junior Service Desk Analyst to join their Construction company's IT team in Northampton. The ideal candidate will possess basic IT skills and customer service experience.The role involves providing technical support to end-users, ensuring the smooth operation of IT systems. Key responsibilities include:Resolving...