1st Line IT Support Analyst
10 hours ago
We are seeking a talented 1st Line IT Support Analyst to join our client on a 3-month initial contract.
The successful candidate will have experience in 1st/2nd line IT support, with a focus on general MS Windows support. Our client operates an MSP, supporting a range of customers with outsourced service desk, desktop support and more, along with Cyber Essentials.
This is an excellent opportunity for someone looking to build their career in a growing business, with the chance to upskill in areas such as Office 365 and Azure support.
Key Responsibilities:
- Provide technical support to clients via phone, email or in-person
- Troubleshoot and resolve technical issues with Microsoft Windows software
- Collaborate with other teams to ensure seamless customer service
Requirements:
- At least 6 months' experience in 1st/2nd line IT support
- Strong knowledge of Microsoft Windows software
- Excellent communication and problem-solving skills
Salary and Benefits:
£110-120 per day, plus benefits package including holiday pay, pension scheme and training opportunities.
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