IT Support Engineer

1 day ago


Northampton, Northamptonshire, United Kingdom Wales Medicines Strategy Group Full time
Key Responsibilities
  • Provide 2nd line technical support to end-users, acting as a liaison between 1st and 2nd line support, and responding to Service Desk calls that cannot be resolved by the 1st Line team.
  • Responsible for instructing digital users in the proper and safe use of digital equipment.
  • Participate in a rota to ensure that the Service Desk has the 2nd line team available during agreed hours.
  • Contribute to the Service Desk knowledge base.

With a salary range of £29,970 - £36,483 per annum, this is an excellent opportunity to work with a leading healthcare organization and contribute to the delivery of high-quality digital services.



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