Service Desk Manager Hybrid UK Position

2 days ago


Northampton, Northamptonshire, United Kingdom Noa Recruitment Ltd Full time

We are seeking a seasoned Service Desk Manager to join our client's growing MSP team. As a key member of the team, you will lead a well-established support team and play a crucial role in delivering exceptional customer service.

Salary: Up to £55,000 (base) with package negotiable for the right person.

Responsibilities:

  • Manage and lead the support team to achieve high levels of customer satisfaction
  • Collaborate with the team to develop and implement strategies to improve team performance
  • Provide guidance and coaching to team members to help them grow professionally

Requirements:

  • A strong career background in support/service desk
  • Hands-on experience leading and managing a team
  • Experience of Azure and the MS suite
  • Excellent communication and commercial skills

What We Offer:

The ideal candidate can expect a competitive salary up to £55k base and package, flexible working arrangements, and the opportunity to work with an innovative tech business.



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