Technical Service Desk Specialist

4 days ago


Northampton, Northamptonshire, United Kingdom Reboot Recruit Full time

Reboot Recruit is a leading IT services provider, and we're looking for a talented First Line Support professional to join our team As a First Line Support specialist, you'll play a critical role in delivering top-notch customer service and resolving technical issues efficiently.

We're offering a highly competitive salary of £27,000 + benefits, which reflects the excellent compensation package we provide. Our benefits include hybrid working, a culture that values social events and teamwork, and top-of-the-range technology for both office and home use.

About the Job:
  • Key responsibilities include handling escalated service requests, managing technical cases, and working closely with the Technical Team.
  • You'll need to have a strong background in IT support, with experience in various systems and applications, including Microsoft 10 and Microsoft Exchange Server 2019.
  • Our ideal candidate will possess excellent customer service skills, relevant IT qualifications, and a UK driving license.

We're committed to helping our employees grow and develop within the company. With a structured development programme and opportunities for progression, this role offers a bright future for the right candidate. If you're passionate about delivering exceptional customer service and have a strong background in IT support, we'd love to hear from you



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