First Line IT Service Desk Technician

4 days ago


Northampton, Northamptonshire, United Kingdom IDEAL PERSONNEL Full time

Job Overview:

We are seeking a First Line IT Service Desk Technician to join our team at Ideal Personnel. As a First Line IT Service Desk Technician, you will provide first line IT support to staff and resolve day-to-day IT problems.

Main Responsibilities:

  • Provide first line IT support to staff and resolve IT issues in a timely manner.
  • Collaborate with other IT team members to resolve IT issues.
  • Log and maintain calls with software and hardware providers to ensure timely responses.
  • Develop a thorough understanding of software products used by the firm.
  • Install, maintain, and repair IT hardware and networks, including computers and servers.

Salary and Benefits:

We offer a salary of approximately $45,000 - $55,000 per year, depending on your experience. You will also have opportunities for career development and advancement within the company.

About Us:

Ideal Personnel is a leading provider of IT services and solutions. We are committed to delivering high-quality service to our clients and providing a supportive and inclusive work environment for our employees.


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