Operations Coordinator

4 weeks ago


Bristol, Bristol, United Kingdom Motability Operations Full time
About The Role

Motability Operations is seeking an Operations Coordinator to assist the Logistics & Vehicle Assignment Team in Bristol. As an Operations Coordinator, you will be responsible for ensuring the efficient allocation, routing, and sale of vehicles returned from the scheme. You will work closely with 3rd party partners, manage team reporting and administrative tasks, and make decisions that impact vehicle, customer, and stakeholder outcomes.

About You
  • Takes ownership of issues and strives for continuous improvement
  • Gains a deep understanding of Motability Operations, particularly Vehicle Remarketing
  • Makes quick decisions considering commercial impact
  • Demonstrates a 'can do' attitude and is flexible in a fast-paced environment
  • Communicates effectively with all levels, maintaining open lines of communication
  • Maintains working relationships with Customer Service teams and logistics suppliers
  • Cascades information appropriately and delivers the right message at the right time
  • Works under pressure and solves issues logically
  • Proactively solves diverse problems and is forward-thinking
  • Demonstrates a flexible and facilitating approach to finding solutions
  • Ensures cost-effective resolutions are reached
  • Balances customer and business needs
  • Treats customers as individuals and provides tailored solutions
  • Inspires trust and fosters strong relationships
  • Communicates professionally and effectively
  • Confidently deals with external and internal customers
  • Strives to continually improve personal performance
  • Works collaboratively as part of a team
About The Company

Motability Operations is a unique organization that combines purpose with commercial edge. We provide worry-free mobility solutions to over 630,000 customers and their families across the UK. Our values are ambition, finding solutions, driving change, and caring. As a Motability Operations team member, you can expect a competitive reward package, 15% non-contributory pension, 28 days annual leave, and access to various benefits and discounts.



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