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Operations Coordinator

2 months ago

Bristol, Bristol, United Kingdom CitySprint Full time
Operations Coordinator Job Description

CitySprint is seeking a highly skilled Operations Coordinator to join our team. As an Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our courier services.

Main Responsibilities:
  • Coordinate the activities and efforts of teams to ensure a streamlined and efficient operation.
  • Build excellent working relationships with staff and clients in the Service Centre and beyond.
  • Design and deliver an effective operation with couriers and suppliers.
  • Provide quotes to customers and monitor emails for the Service Centre.
  • Work with suppliers to deliver a seamless, high-quality customer experience.
Requirements:
  • Experience in supporting the control with dispatching vehicles or allocating vehicles.
  • Treats people with respect under all circumstances.
  • Responds promptly and appropriately to customer and supplier needs.
  • Ensures all jobs are collected and delivered with agreed timescales.
  • Deals with client operational queries effectively and promptly.
  • Is proactive in suggesting improvements to service delivery.
  • Has excellent listening and communication skills.
What We Offer:
  • An impressive holiday allowance that rises in line with years of service.
  • An additional day off for your birthday.
  • A Death in Service allowance.
  • Enhanced Maternity and Paternity leave.
  • A complimentary day of annual leave.
  • Access to a health and wellness program.
  • Medicash Perks at Work.
  • A ride to work scheme.
  • Interest-free season ticket loans.

CitySprint is a fast-growing company that is committed to providing excellent customer service. We are looking for a talented Operations Coordinator who is passionate about delivering high-quality results and building strong relationships with our customers and suppliers.