Customer Service Operations Coordinator

4 days ago


Bristol, Bristol, United Kingdom Motability Operations Full time

At Motability Operations, we're looking for a skilled Customer Solutions Team Administrator to join our busy department. As a key member of our team, you'll play a vital role in supporting the allocation of cases and ensuring a fair and consistent workload across the team.

About You
  • You're well-organised and able to manage your own time with minimal supervision.
  • You remain calm under pressure and are an effective communicator.
  • You take ownership of tasks and deliver results while managing expectations.
  • You can work independently and as part of a team.
Customer Focused
  • You inspire trust and foster strong relationships with internal customers and external partners.
Effective Communicator
  • You're a confident communicator with exceptional verbal and written skills.
About The Company

We're a unique organisation that combines purpose with commercial edge to provide worry-free mobility solutions to over 630,000 customers in the UK. Our employees are empowered to deliver outstanding customer service, achieving a high customer satisfaction rating.

Benefits
  • We offer a competitive reward package, including an annual discretionary bonus.
  • 15% non-contributory pension and 28 days annual leave.
  • Funded Private Medical Insurance cover and Electric/Hybrid Car Salary Sacrifice Scheme.
Salary

The estimated salary for this role is £25,000 - £30,000 per annum, based on location and experience.



  • Bristol, Bristol, United Kingdom Motability Operations Ltd Full time

    About the RoleWe are seeking an exceptional Customer Service Excellence Coordinator to join our team at Motability Operations Ltd.Key ResponsibilitiesTo provide outstanding customer service and support to our clients and customersTo work collaboratively with colleagues to achieve excellent service delivery and business outcomesWhat We OfferAs a valued member...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleMotability Operations is currently seeking an Operations Coordinator to assist the Logistics & Vehicle Assignment Team in ensuring that all vehicles being returned from the scheme are allocated, routed and moved through the correct sales channel and are completed within service level agreements through to point of sale.Key...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleMotability Operations is seeking an Operations Coordinator to join our team in Bristol on a 6-month fixed-term contract. As an Operations Coordinator, you will assist the Logistics & Vehicle Assignment Team in ensuring that all vehicles being returned from the scheme are allocated, routed and moved through the correct sales channel and are...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleMotability Operations is seeking a skilled Operations Coordinator to assist the Logistics & Vehicle Assignment Team in Bristol. As an Operations Coordinator, you will play a crucial role in ensuring the efficient allocation, routing, and sale of vehicles returned from the scheme, meeting service level agreements and customer expectations.About...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleMotability Operations is seeking a skilled Operations Coordinator to assist the Logistics & Vehicle Assignment Team in Bristol. As an Operations Coordinator, you will play a crucial role in ensuring the efficient allocation, routing, and sale of vehicles through our sales channels, meeting service level agreements. You will collaborate with 3rd...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    Motability Operations is currently recruiting for Application Experience Advisors to join our team in Bristol on a full-time, permanent basis.Job OverviewWe are looking for experienced individuals to support the application process for car dealerships and Motability Scheme customers across phone, email, and live chat.Key ResponsibilitiesSupport the...


  • Bristol, Bristol, United Kingdom Nisbets Full time

    Service Operations CoordinatorNisbets has an exciting opportunity for a skilled Service Operations Coordinator to join our Service Department. In this role, you will be responsible for coordinating and executing various service-related activities to ensure seamless delivery of after-sales services to customers. Your primary responsibilities will include...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleMotability Operations is seeking a Customer Contact Centre Team Manager to lead a team of Customer Service Specialists in Bristol. Reporting to a Customer Service Manager, the key responsibilities of this role include planning, prioritising, coaching, and developing the team to drive results and make things happen.The ideal candidate will have...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleMotability Operations is seeking a Customer Contact Centre Team Manager to lead and inspire a team of Customer Service Specialists in Bristol. Reporting to a Customer Service Manager, the successful candidate will be responsible for managing team performance, coaching and developing members, and driving results.Key ResponsibilitiesManage...


  • Bristol, Bristol, United Kingdom Travail Employment Group Full time

    Job Title: Customer Service CoordinatorWe are seeking a highly skilled Customer Service Coordinator to join our team at Travail Employment Group. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and customers.Key Responsibilities:* Provide support to our engineers via phone and email to take...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleWe are seeking a highly organized and detail-focused Customer Solutions Team Administrator to support our busy Customer Solutions department. The successful candidate will be responsible for reviewing incoming work, undertaking queries, and administrative tasks, as well as overseeing the allocation of cases received into the department.About...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About Motability OperationsOverview of Our OrganisationMotability Operations is a unique organisation, one of a kind in the industry. We combine a strong sense of purpose with a real commercial edge to provide worry-free mobility solutions to over 630,000 customers and their families across the UK.We exchange higher rate mobility allowances for our customers...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleWe are seeking a highly organized and detail-oriented Support Specialist to join our busy Customer Solutions department. As a Support Specialist, you will be responsible for reviewing incoming work, undertaking queries, and administrative tasks. You will also oversee the allocation of cases received into the department and ensure a fair and...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    We are Motability Operations, a company dedicated to supporting the application process for car dealerships and Motability Scheme customers. We are seeking a Customer Service Representative to join our Application Experience Team in Bristol on a full-time, permanent basis.The successful candidate will be responsible for supporting the application process...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleMotability Operations is seeking a Customer Contact Centre Team Manager to lead and inspire a team of Customer Service Specialists in Bristol. Reporting to a Customer Service Manager, the key responsibilities of this role are to drive results and make things happen by planning, prioritising, coaching, and developing your team.In this role, you...


  • Bristol, Bristol, United Kingdom Motability Operations Ltd Full time

    We're looking for a passionate and customer-focused individual to join our team as a Call Centre Advisor. In this role, you will have the opportunity to make a real difference in the lives of our customers.As a Call Centre Advisor, you will be working in a fast-paced environment, answering customer queries, and providing solutions to their issues. You will...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    At Motability Operations, we're committed to delivering exceptional customer experiences. We're seeking a skilled Customer & Dealer Support Specialist to join our team in Bristol.Key ResponsibilitiesSUPPORT CUSTOMERS: Provide timely and effective support to customers across phone, email, and live chat, ensuring their needs are met and exceeded.WORK WITH...


  • Bristol, Bristol, United Kingdom Travail Employment Group Full time

    Job Summary:We are seeking an experienced Customer Service Coordinator to join our team at Travail Employment Group. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Provide timely and effective customer service to clients via phone, email, and...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleWe are seeking a highly organized and detail-focused Team Administrator to support our busy Customer Solutions department. As a key member of the team, you will be responsible for reviewing incoming work, undertaking queries, and overseeing the allocation of cases received into the department.About YouWe are looking for someone who can manage...


  • Bristol, Bristol, United Kingdom Huboo Full time

    **Overview**We are looking for a Customer Support Specialist to assist our customers with problems when using our products and services.The successful candidate will be responsible for resolving customer queries in a timely and accurate way, communicating via cases, telephony, or video call as required.In this role, you will identify customer needs and help...