Customer Experience Lead

About the RoleEuropean Tech Recruit, a specialist construction cost engineering practice with expertise in civil engineering and infrastructure, is seeking an experienced Customer Success Manager to lead our team of 4.This dynamic role plays a pivotal part in driving customer satisfaction, retention, and growth. You will oversee both pre-sales and post-sales...

Job SummaryThe Customer Experience Lead is responsible for overseeing the customer services team, processing sales orders, collections, and managing third-party haulage suppliers. This role covers all aspects of the customer service department, including inbound and outbound material, training and managing Customer Service Assistants, onboarding and training...

Job Title: Senior Sales Team LeadEstimated Salary: £40,000 - £55,000 per annumAbout the Role:This is an exciting opportunity to join Ted Experience as a Senior Sales Team Lead. As a key member of our sales team, you will be responsible for driving performance and achieving sales targets in your assigned territory.Main Responsibilities:Lead and manage a...

Transformative OpportunityThis role offers a chance to lead customer experience transformation, champion digital enhancements, and deliver lasting change. As Customer Experience Transformation Lead, you will redefine customer journeys, modernise outdated processes, and embed a culture of customer excellence.Key Responsibilities:Redefine customer journeys:...

INFO - SALARY: - £60000 - £75000 LOCATION Manchester - JOB TYPE - Permanent **CUSTOMER EXPERIENCE INSIGHT LEAD (QUAL)** **£60,000 - £75,000** **UK REMOTE-FIRST** Are you a CX leader with a passion for driving meaningful change through insights? Harnham is collaborating with a well-known client-side organisation, seeking a dynamic individual to...

Job Title: Sales and Customer Experience Lead About the Role:We are looking for a highly motivated and experienced Sales and Customer Experience Lead to join our team in Manchester. The successful candidate will be responsible for delivering exceptional customer service, driving sales growth, and leading a high-performing team.The ideal candidate will have...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

Join Clarks as a Sales and Customer Experience Lead, earning a salary of approximately £25,500 per year. This role offers opportunities for career growth, education grants, and flexible working arrangements.Key responsibilities include managing the shop floor, developing and implementing merchandising strategies, and supporting team members. You will be...

Our Lead Customer Experience Manager role is a brilliant step if you're ready to stretch your leadership skills to fully lead and inspire a management team and department.You will have clear accountability, realistic expectations and structured support.It's a win:win - we give you the time and space to coach your team and strengthen your leadership skills,...

We are seeking a Customer Experience Technical Lead to join our technical team. As a key member of our team, you will be responsible for assisting clients with frontline support over all channels and maintaining Best in Class Customer Service Delivery.The ideal candidate will have 1+ years of experience in an IT Service Desk support role and knowledge of...

About the Role: We are seeking a skilled Customer Experience Manager Lead to join our team at MAG. This is an exciting opportunity to lead our customer experience initiatives, driving excellence in guest satisfaction and colleague engagement.The successful candidate will have significant operational leadership experience within hospitality and food service...

Ted Experience is offering a competitive salary of £50,000 - £60,000 per annum, plus a comprehensive benefits package including a corporate expense card, five days paid training, and a pension scheme. This is an excellent opportunity for a motivated and ambitious individual to join our team and contribute to the growth and success of Ted Experience.Key...

About Us: We are part of the Girl's Schools Association, a renowned organization dedicated to providing exceptional educational experiences for young girls. As a Shift Lead - Customer Experience, you will be an integral part of our team, contributing to the delivery of high-quality services.The successful candidate will be responsible for leading a shift or...

About the OpportunityWe are seeking an After-Sales Customer Experience Lead to oversee warranty claims processing, chargeable repairs, customer relations, and data analysis within our automotive service operations. This individual will be responsible for ensuring efficient operations, maximizing after-sales revenue, and maintaining excellent customer...

About UsThe Kay Group Ltd is a renowned retail company with a strong presence in the UK market. Our team of experts is dedicated to providing top-notch customer service and driving business growth through innovative strategies.We are committed to creating a safe and inclusive work environment where employees can thrive and reach their full potential. Our...

Job Title: Customer Experience DirectorMorrisons, a leading food retailer in the UK, is seeking a highly motivated Customer Experience Director to join its team. This role presents an exceptional opportunity for an experienced professional to shape the customer experience strategy and drive business growth through exceptional customer service.As a Customer...

**Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...

Job Title: Customer Experience DirectorEstimated Salary: £40,000 - £50,000 per annumAbout the Company:Our client is a leading insurance business with a growing presence in Manchester City Centre. They offer a dynamic and supportive work environment with opportunities for career progression.Job Description:The successful candidate will be responsible for...

Our client is a Manchester based not-for-profit organisation. **Role purpose** - To deliver a seamless customer experience across all stages and touchpoints in the customer journey helping our client to continually achieve greater customer satisfaction and increased efficiency. - To play a key role in outlining and shifting how customers perceive our client...

Are you passionate about driving change, delivering exceptional customer experiences, and leading a high-performing team?We're seeking a Customer Experience Manager to work with Saint-Gobain Glassolutions , driving the development of our customer journey, enhancing digital tools, and leading our Customer Experience team.Glassolutions is part of Saint-Gobain...