ServiceNow Catalogue Administrator
2 weeks ago
We are looking for an experienced Digital Transformation expert to join our team in Manchester or Newcastle. As a key member of our Digital Services team, you will be responsible for delivering our digital transformation strategy across the organisation.
Key Responsibilities:- Design and implement effective digital transformation strategies
- Collaborate with stakeholders to understand business needs and requirements
- Develop and implement plans to improve IT service quality and efficiency
- Manage and maintain our IT service catalogues using ServiceNow
To be successful in this role, you will need:
- ITIL4 Foundation Certification or demonstrable experience of using ITIL 4 Service Management Framework
- Experience in designing and implementing digital transformation strategies
- Proven analytical and problem-solving skills
- Leadership experience in managing a small team
We offer a competitive salary of £42,614 per annum, plus a generous leave package starting at 26 days rising to 31 days over time. You will also receive all the usual public holidays, as well as flexible working hours and a range of benefits including:
- Employer pension contributions worth 28%
- Discounts and savings on shopping and fun days out
- Interest-free loans to buy a bike or a season ticket
- Professional development, coaching, mentoring, and career progression opportunities
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