ServiceNow Catalogue Administrator

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Onyx-Conseil Full time
Digital Transformation Expertise

We are looking for an experienced Digital Transformation expert to join our team in Manchester or Newcastle. As a key member of our Digital Services team, you will be responsible for delivering our digital transformation strategy across the organisation.

Key Responsibilities:
  • Design and implement effective digital transformation strategies
  • Collaborate with stakeholders to understand business needs and requirements
  • Develop and implement plans to improve IT service quality and efficiency
  • Manage and maintain our IT service catalogues using ServiceNow
Requirements

To be successful in this role, you will need:

  • ITIL4 Foundation Certification or demonstrable experience of using ITIL 4 Service Management Framework
  • Experience in designing and implementing digital transformation strategies
  • Proven analytical and problem-solving skills
  • Leadership experience in managing a small team
What We Offer

We offer a competitive salary of £42,614 per annum, plus a generous leave package starting at 26 days rising to 31 days over time. You will also receive all the usual public holidays, as well as flexible working hours and a range of benefits including:

  • Employer pension contributions worth 28%
  • Discounts and savings on shopping and fun days out
  • Interest-free loans to buy a bike or a season ticket
  • Professional development, coaching, mentoring, and career progression opportunities
],

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