AI Solution Delivery Expert

5 days ago


StainesuponThames, Surrey, United Kingdom Servicenow Full time
Servicenow GenAI Specialist Job Summary

We are seeking a highly skilled Servicenow GenAI Specialist to join our Customer Outcomes team. As a key member of this team, you will work closely with customers to drive consumption, adoption, and customer satisfaction. Your primary responsibility will be to deliver ServiceNow capabilities to customers to drive outcomes and value realization.

Your Key Responsibilities:

  • Drive customer outcomes, roadmap, and value realization for GenAI technology through hands-on delivery of ServiceNow's GenAI capabilities.
  • Provide technical advice and guidance to customers on utilizing ServiceNow technologies to achieve business objectives.
  • Collaborate with cross-functional teams to ensure successful deployment of ServiceNow Now Assist.

Requirements:

  • At least 5 years of experience in a technology advisory role, experience working directly with AI, machine learning technologies, statistical systems, or big data platforms.
  • 8+ Years of experience in building solutions on complex cloud-native products, applications, and platforms.
  • ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications desired, 3+ years of ServiceNow Platform experience preferred.

Compensation: Estimated annual salary $140,000 - $160,000 (depending on location and experience)

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