Technical Service Analyst

3 days ago


Chester, Cheshire, United Kingdom Canvas Reply Full time

We are seeking a skilled Technical Service Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.

Main Responsibilities
  • Foster strong relationships with clients to ensure long-term partnerships
  • Collaborate with development teams to resolve technical issues efficiently
  • Prioritize and manage support requests according to established SLAs
  • Participate in regular training and knowledge sharing sessions to enhance technical skills
  • Keep stakeholders informed about progress and developments
  • Act as a trusted IT advisor to the internal Canvas team

This is an excellent opportunity to join a dynamic company like Canvas Reply, offering a competitive salary range of £45,000 - £60,000 per year, along with flexible working arrangements and opportunities for professional development.



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