Technical Service Analyst
3 days ago
We are seeking a skilled Technical Service Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.
Main Responsibilities- Foster strong relationships with clients to ensure long-term partnerships
- Collaborate with development teams to resolve technical issues efficiently
- Prioritize and manage support requests according to established SLAs
- Participate in regular training and knowledge sharing sessions to enhance technical skills
- Keep stakeholders informed about progress and developments
- Act as a trusted IT advisor to the internal Canvas team
This is an excellent opportunity to join a dynamic company like Canvas Reply, offering a competitive salary range of £45,000 - £60,000 per year, along with flexible working arrangements and opportunities for professional development.
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Technical Services Analyst
6 days ago
Chester, Cheshire, United Kingdom Hays Technology Full timeHays Technology is seeking a skilled IT Service Analyst to join their team. As a key member of the technical services team, you will be responsible for providing 1st-2nd Line support to users across multiple sites nationwide.Key Responsibilities:Hardware and software supportAsset management - configure, deploy, document managementLaptop and hardware roll...
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Technical Service Analyst
2 weeks ago
Chester, Cheshire, United Kingdom Geenen IT Systeme Full timeWe are looking for a Technical Service Analyst to join our team in London, Manchester or Chester. This is a permanent position that offers a competitive salary and the opportunity to work with a fast-growing digital agency.About UsWe are Canvas Reply, an 130+ person digital experience agency, development house, and consultancy with offices in London,...
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Technical Service Desk Analyst
1 week ago
Chester, Cheshire, United Kingdom Proclinical Staffing Full timeProclinical Staffing is seeking a Technical Service Desk Analyst with strong German language skills to join our team. In this role, you will provide technical support to our global employee base, primarily focusing on the EMEA region.You will be responsible for handling initial client contact, troubleshooting and resolving IT/application issues, and...
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Technical Service Desk Analyst
1 month ago
Chester, Cheshire, United Kingdom Pontoon Full timeWe are seeking a motivated Service Desk Analyst to join our client's team in Chester. As a key member of the 24/7 Global Service Desk, you will be responsible for providing high-quality technical support to internal employees.Key Responsibilities:Providing first-line support for internal employees' resources via voice and chat channels.Basic troubleshooting...
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Technical Service Desk Analyst
1 week ago
Chester, Cheshire, United Kingdom SitePoint Pty Full timeAbout the RoleWe are looking for a Technical Service Desk Analyst to join our Group Technology team at SitePoint Pty. Located in Eaton Estate, Chester, this full-time position comes with an estimated salary range of £32,000 - £38,000 per annum.ResponsibilitiesThe ideal candidate will be responsible for providing 1st, 2nd, and some 3rd line technology...
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IT Service Analyst
1 week ago
Chester, Cheshire, United Kingdom Proclinical Staffing Full timeJob DescriptionThis IT Service Analyst role involves providing technical support to our global employees, focusing primarily on the EMEA region.The ideal candidate will have excellent communication skills and the ability to troubleshoot and resolve IT issues effectively.Main Responsibilities:Provide technical support via phone, email, chat, or portal.Analyze...
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Technical Service Representative
1 week ago
Chester, Cheshire, United Kingdom Proclinical Staffing Full timeJob DescriptionThe Customer Support Analyst role involves providing high-quality technical assistance to global employees, particularly those in the EMEA region. The successful candidate will possess strong German language skills and excellent customer service abilities.Key responsibilities include:Assisting clients via various communication channels (phone,...
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Technical Service Specialist
6 days ago
Chester, Cheshire, United Kingdom CV Technical Full timeService Engineer OpportunityCV Technical is seeking a highly skilled Service Engineer to join its team. As a key member of the engineering department, you will be responsible for ensuring the production facility is kept running through planned and reactive maintenance.Key SkillsTo be successful in this role, you will need:Proven experience in electrical...
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IT Service Delivery Analyst
2 weeks ago
Chester, Cheshire, United Kingdom Hobson Prior Full timeHobson Prior, a leading life sciences recruiter, is seeking a skilled IT Service Delivery Analyst to join its team on a 12-month rolling contract. The estimated annual salary for this position is around $70,000-$90,000 depending on experience and location.This role involves providing technical and application support to employees globally, with a focus on...
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IT Service Delivery Analyst
4 weeks ago
Chester, Cheshire, United Kingdom Canvas Reply Full timeWe are seeking an exceptional IT Service Delivery Analyst to join our team at Canvas Reply. In this role, you will be responsible for delivering high-quality technical support, fostering strong client relationships, and collaborating with our development team to drive project success.About the RoleThis is a permanent position that requires excellent...
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Service Desk Analyst
2 weeks ago
Chester, Cheshire, United Kingdom Atrium UK Full timeAbout the RoleWe are seeking an experienced Service Desk Analyst who is fluent in German to join our team in Chester. As a German Service Desk Analyst, you will be responsible for providing top-notch technical support to our global user base.You will work closely with our internal teams to resolve customer queries, troubleshoot issues, and document incidents...
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Service Desk Analyst
2 weeks ago
Chester, Cheshire, United Kingdom Grosvenor Group Full timeWe are looking for a Service Desk Analyst - Technology Solutions to join our team at the Grosvenor Group. In this role, you will provide technical support services to end-users across the organization, working in a team of 6 to ensure service desk requests are triaged appropriately and resolved within an agreed SLA.About the TeamYou will be part of our Group...
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Service Desk Analyst
1 week ago
Chester, Cheshire, United Kingdom Planet Pharma Full timeJob Title: Service Desk Analyst - German Language ExpertAt Planet Pharma, we are seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will serve as the first point of contact for clients via phone, email, chat, or portal, providing technical and application support to employees across various global...
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Technical Services Analyst
2 weeks ago
Chester, Cheshire, United Kingdom Canvas Reply Full timeAbout the Role:Canvas Reply is seeking a skilled IT Support Technician to join our team. The ideal candidate will have at least 2 years' experience in a similar position and be degree qualified with a minimum of a 2:1 classification.This role involves building strong working relationships with clients, managing and prioritising support requests, and growing...
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Service Desk Analyst
3 days ago
Chester, Cheshire, United Kingdom Planet Pharma Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Planet Pharma in Chester. The successful candidate will provide technical and application support to employees across various global divisions, serving as the first point of contact via phone, email, chat, or portal.This is a hybrid role that requires building strong...
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Global Technical Analyst
2 weeks ago
Chester, Cheshire, United Kingdom Hobson Prior Full timeJob DescriptionIn this role as a Service Desk Analyst, you will be responsible for answering calls, chats, and emails to provide IT support, creating and managing support tickets, and troubleshooting and resolving issues.You will also be required to research complex problems, identify trends, and follow up on open tickets to ensure timely...
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Service Desk Analyst
1 month ago
Chester, UK, Cheshire, United Kingdom Adecco Full timeJob Title: Service Desk Analyst - German SpeakingLocation: ChesterRemuneration: Competitive salaryContract Details: Rolling 12 monthsWorking Pattern: Full TimeAre you a fluent German speaker with a passion for providing exceptional customer service? Our client, a global organisation, is seeking a Service Desk Analyst to join their dynamic team in Chester.As...
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Service Desk Analyst for Windows and Office
2 weeks ago
Chester, Cheshire, United Kingdom Grosvenor Group Full timeGrosvenor Group's Service Desk Analyst will be responsible for providing 1st, 2nd, and some 3rd line technology support services to the business, including desk-side support and remote assistance. This 'hands-on' role requires excellent communication and technical skills, as well as experience supporting Microsoft Windows, Office, and Azure environments.The...
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Technical Service Desk Analyst
2 weeks ago
Chester, Cheshire, United Kingdom Hobson Prior Ltd Full timelist-style-type:decimal;>Provide technical support to employees globallyResolve issues efficientlyThe ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong understanding of technical applications. The salary for this role is £40,000 - £55,000 per annum.Company Overview:Hobson Prior Ltd is a...
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Technical Support Specialist
2 weeks ago
Chester, Cheshire, United Kingdom Hobson Prior Full timeJob OverviewHobson Prior is seeking a skilled Service Desk Analyst to join their dedicated team on a 12-month rolling contract.This role involves providing technical and application support to employees globally, with a focus on building strong relationships and resolving issues efficiently.The successful candidate will need to be fluent in German and able...