Technical Service Desk Analyst
3 weeks ago
Proclinical Staffing is seeking a Technical Service Desk Analyst with strong German language skills to join our team. In this role, you will provide technical support to our global employee base, primarily focusing on the EMEA region.
You will be responsible for handling initial client contact, troubleshooting and resolving IT/application issues, and documenting activities in ServiceNow to ensure SLA compliance. Salary: $75,000 - $90,000 per year.
Requirements for the position include native or almost native German language proficiency, with additional European language skills being a plus. You should also have excellent customer service and IT troubleshooting skills, as well as the ability to work flexible shifts and spend 50% of your time in the office.
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Technical Service Desk Analyst
1 month ago
Chester, Cheshire, United Kingdom Pontoon Full timeWe are seeking a motivated Service Desk Analyst to join our client's team in Chester. As a key member of the 24/7 Global Service Desk, you will be responsible for providing high-quality technical support to internal employees.Key Responsibilities:Providing first-line support for internal employees' resources via voice and chat channels.Basic troubleshooting...
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Technical Service Desk Analyst
3 weeks ago
Chester, Cheshire, United Kingdom SitePoint Pty Full timeAbout the RoleWe are looking for a Technical Service Desk Analyst to join our Group Technology team at SitePoint Pty. Located in Eaton Estate, Chester, this full-time position comes with an estimated salary range of £32,000 - £38,000 per annum.ResponsibilitiesThe ideal candidate will be responsible for providing 1st, 2nd, and some 3rd line technology...
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German Service Desk Analyst
5 days ago
Chester, Cheshire, United Kingdom Atrium UK Full timeJob Title: German Service Desk Analyst – ChesterAtrium UK is looking for a skilled German Service Desk Analyst to join our team in Chester. As a critical member of our service desk, you will provide timely and effective support to our German-speaking clients.The successful candidate will have experience working in a service desk environment, delivering...
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Service Desk Analyst German Speaker
6 days ago
Chester, Cheshire, United Kingdom Austin Fraser Full timeJob TitleService Desk Analyst - German SpeakingCompany OverviewAustin Fraser is a leading organisation in the IT industry, seeking a talented Service Desk Analyst who is fluent in German and has excellent customer service skills.Job DescriptionAs a member of their Specialty Service Desk, you will provide technical and application support to their global...
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Service Desk Analyst
1 month ago
Chester, UK, Cheshire, United Kingdom Adecco Full timeJob Title: Service Desk Analyst - German SpeakingLocation: ChesterRemuneration: Competitive salaryContract Details: Rolling 12 monthsWorking Pattern: Full TimeAre you a fluent German speaker with a passion for providing exceptional customer service? Our client, a global organisation, is seeking a Service Desk Analyst to join their dynamic team in Chester.As...
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Service Desk Analyst
3 weeks ago
Chester, Cheshire, United Kingdom Atrium UK Full timeAbout the RoleWe are seeking an experienced Service Desk Analyst who is fluent in German to join our team in Chester. As a German Service Desk Analyst, you will be responsible for providing top-notch technical support to our global user base.You will work closely with our internal teams to resolve customer queries, troubleshoot issues, and document incidents...
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Service Desk Analyst
3 weeks ago
Chester, Cheshire, United Kingdom Grosvenor Group Full timeWe are looking for a Service Desk Analyst - Technology Solutions to join our team at the Grosvenor Group. In this role, you will provide technical support services to end-users across the organization, working in a team of 6 to ensure service desk requests are triaged appropriately and resolved within an agreed SLA.About the TeamYou will be part of our Group...
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Service Desk Analyst
2 weeks ago
Chester, Cheshire, United Kingdom Planet Pharma Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Planet Pharma in Chester. The successful candidate will provide technical and application support to employees across various global divisions, serving as the first point of contact via phone, email, chat, or portal.This is a hybrid role that requires building strong...
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Service Desk Analyst
3 weeks ago
Chester, Cheshire, United Kingdom Planet Pharma Full timeJob Title: Service Desk Analyst - German Language ExpertAt Planet Pharma, we are seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will serve as the first point of contact for clients via phone, email, chat, or portal, providing technical and application support to employees across various global...
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German Service Desk Analyst – Chester
1 month ago
Chester, UK, Cheshire, United Kingdom Atrium UK Full timeGerman Service Desk Analyst – ChesterPrestigious Chester based client requires an accomplished German Service Desk Analyst to support the German Speaking Global user base. The Service Desk supports employees via web channels, telephone and chat and also self service options. This role is inside IR35 and will pay £19 per hour. Fluency in English required...
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Service Desk Analyst for Windows and Office
3 weeks ago
Chester, Cheshire, United Kingdom Grosvenor Group Full timeGrosvenor Group's Service Desk Analyst will be responsible for providing 1st, 2nd, and some 3rd line technology support services to the business, including desk-side support and remote assistance. This 'hands-on' role requires excellent communication and technical skills, as well as experience supporting Microsoft Windows, Office, and Azure environments.The...
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German Speaking Help Desk Analyst
5 days ago
Chester, Cheshire, United Kingdom Course Full timeAbout the Role:We are looking for a skilled German Speaking Help Desk Analyst to join our team in Chester. As a member of the Specialty Service Desk, you will be responsible for providing technical support and customer service to BMS employees and partners globally.Key Responsibilities:Accept incoming calls, chats, and tickets, directing them to the...
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IT Help Desk Agent with German Fluency
4 weeks ago
Chester, Cheshire, United Kingdom Course Full timeService Desk Analyst Job DescriptionAre you a fluent German speaker with a passion for delivering exceptional customer service? We are seeking a highly skilled Service Desk Analyst to join our dynamic team in Chester.As a member of our Specialty Service Desk, you will be the initial point of contact for clients, handling inquiries via telephone, email, chat...
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Service Desk Specialist
3 weeks ago
Chester, Cheshire, United Kingdom Planet Pharma Full timeJob OverviewAt Planet Pharma, we are seeking a highly skilled Service Desk Specialist to join our Specialty Service Desk team. This role offers an excellent opportunity to work in a hybrid environment, providing technical support to employees across various global divisions.The ideal candidate will possess strong customer service skills, the ability to...
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Technical Service Analyst
2 weeks ago
Chester, Cheshire, United Kingdom Canvas Reply Full timeWe are seeking a skilled Technical Service Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.Main ResponsibilitiesFoster strong relationships with clients to ensure long-term partnershipsCollaborate with development teams to resolve...
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Global Technical Analyst
3 weeks ago
Chester, Cheshire, United Kingdom Hobson Prior Full timeJob DescriptionIn this role as a Service Desk Analyst, you will be responsible for answering calls, chats, and emails to provide IT support, creating and managing support tickets, and troubleshooting and resolving issues.You will also be required to research complex problems, identify trends, and follow up on open tickets to ensure timely...
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IT Service Desk Specialist
3 weeks ago
Chester, Cheshire, United Kingdom Planet Pharma Full timeAbout the RoleWe are seeking a skilled IT Service Desk Analyst to join our team at Planet Pharma. The ideal candidate will be fluent in German and have excellent customer service skills.The successful candidate will provide technical support to employees across various global divisions, troubleshooting complex issues and addressing knowledge gaps...
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Help Desk Technical Expert
2 weeks ago
Chester, Cheshire, United Kingdom Adecco UK LTD Full timeAdecco UK LTD seeks a skilled Help Desk Technical Expert to join their team as a Service Desk Engineer.Job OverviewIn this critical role, you will play a key part in providing first-line support to internal employees via voice and chat channels, ensuring the delivery of exceptional customer service.Key ResponsibilitiesEffectively manage multiple live chats...
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Technical Services Analyst
2 weeks ago
Chester, Cheshire, United Kingdom Hays Technology Full timeHays Technology is seeking a skilled IT Service Analyst to join their team. As a key member of the technical services team, you will be responsible for providing 1st-2nd Line support to users across multiple sites nationwide.Key Responsibilities:Hardware and software supportAsset management - configure, deploy, document managementLaptop and hardware roll...
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Technical Service Analyst
3 weeks ago
Chester, Cheshire, United Kingdom Geenen IT Systeme Full timeWe are looking for a Technical Service Analyst to join our team in London, Manchester or Chester. This is a permanent position that offers a competitive salary and the opportunity to work with a fast-growing digital agency.About UsWe are Canvas Reply, an 130+ person digital experience agency, development house, and consultancy with offices in London,...