Global Technical Analyst

3 days ago


Chester, Cheshire, United Kingdom Hobson Prior Full time
Job Description

In this role as a Service Desk Analyst, you will be responsible for answering calls, chats, and emails to provide IT support, creating and managing support tickets, and troubleshooting and resolving issues.

You will also be required to research complex problems, identify trends, and follow up on open tickets to ensure timely resolution.

Additionally, you will use and contribute to the knowledge base, provide training, and act as a point of contact for team members.

Ocasionally, you may be required to perform translation reviews.

A competitive salary of around £25,000 - £30,000 per annum is offered for this role.



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