German Language IT Support Analyst
1 day ago
Are you looking for a challenging role that utilizes your German language skills? Proclinical Staffing has an exciting opportunity for a skilled IT Support Analyst to join our Specialty Service Desk team.
We estimate the salary for this role to be $55,000 - $75,000 per annum, depending on experience and qualifications.
Job Responsibilities:
In this role, you will:
- Handle initial client contact and provide technical support to employees globally
- Troubleshoot and resolve IT/application issues, escalating as needed
- Document activities in ServiceNow and ensure SLA compliance
Requirements:
To succeed in this position, you will need:
- Native/almost native German language skills; additional European languages are a plus
- Strong customer service and IT troubleshooting skills
- Ability to work flexible hours and be in the office 50% of the time
What We Offer:
We provide a supportive work environment, opportunities for professional growth, and a competitive salary package.
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