German Language IT Support Analyst

1 day ago


Chester, Cheshire, United Kingdom Proclinical Staffing Full time

Are you looking for a challenging role that utilizes your German language skills? Proclinical Staffing has an exciting opportunity for a skilled IT Support Analyst to join our Specialty Service Desk team.

We estimate the salary for this role to be $55,000 - $75,000 per annum, depending on experience and qualifications.

Job Responsibilities:

In this role, you will:

  • Handle initial client contact and provide technical support to employees globally
  • Troubleshoot and resolve IT/application issues, escalating as needed
  • Document activities in ServiceNow and ensure SLA compliance

Requirements:

To succeed in this position, you will need:

  • Native/almost native German language skills; additional European languages are a plus
  • Strong customer service and IT troubleshooting skills
  • Ability to work flexible hours and be in the office 50% of the time

What We Offer:

We provide a supportive work environment, opportunities for professional growth, and a competitive salary package.



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