Rental Insurance Claim Manager
7 days ago
Job Description:
We are seeking an experienced and highly motivated Claims Handler to join our dynamic team at HomeLet. As a key member of our claims handling process, you will be responsible for managing claims from instruction through to finalisation and closure.
About the Role:
The successful candidate will have excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment. You will be responsible for providing advice and support to agents, as well as collaborating with legal partners to ensure legal obligations are met.
Key Responsibilities:
- Claims Handling: Adhere to all relevant policies, standard operating processes, regulatory, and business service level agreements.
- Input, assess & manage a portfolio of claims, storing the relevant documents and evidence on the corresponding systems for audit purposes.
- Deliver exceptional service to all customers, primarily by telephone and also via email & post.
- Undertake detailed fact finds, paying great attention to detail, thereby highlighting any barriers which may prevent the claim from progressing.
- Making every effort to pursue tenants and guarantors for unpaid rents where possible in a professional and empathetic manner.
- Accurately manage & calculate financial payment requisitions as part of the claim ensuring payments are made to the policy holder efficiently with relevant tracking & recording in place.
- Manage customer relationships effectively to ensure the claim progresses efficiently and maintain an accurate claim ledger.
- Escalate where appropriate any fraud indicators highlighted from fraud measures in place.
- Carry out any other tasks that may be required of you from your line manager.
Legal Activities:
- Serve legal notices to the tenant tailored to their circumstances and in line with current legislation to regain possession of the property as efficiently as possible whilst managing and escalating any associated risks.
- Collaborate with Litigation Team and In-House Solicitors to ensure that the legal service provided is robust, low risk, and efficient.
Requirements:
- GCSEs: 3 GCSEs at grade C or above, including English and Maths.
- Administrative and Customer Service Experience: Proven track record in administrative and customer service roles.
Benefits:
- Competitive Salary: £29,000 - £39,000 per annum, depending on experience.
- Holiday Allowance: 20 days annual leave, plus bank holidays.
- Death in Service Benefit: 4 times annual salary.
- Company Pension Scheme: Contributory pension scheme.
- Enhanced Maternity and Paternity Leave Packages: Competitive maternity and paternity leave packages.
- Flexible Benefits Package: Flexible benefits package allowing you to add additional benefits to your overall package.
- Discounted Rates on PIB Products: Discounted rates on PIB products.
- Volunteering Day: Opportunity to take an extra day to support local community and charities.
-
Insurance Claims Manager
2 weeks ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeWe are seeking an experienced and motivated Claims Handler to join our dynamic and customer-focused team at HomeLet. This is an excellent opportunity to grow your career in insurance claims management and contribute to the success of our organisation.About the RoleAs a Claims Handler, you will be responsible for managing the claims process from instruction...
-
Insurance Claims Management Role
1 week ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeInsurance Claims Handler RoleAs an Insurance Claims Handler at HomeLet, you will be responsible for managing the process of claims from instruction through to finalisation and closure effectively.You will provide advice and support throughout claims to agents in a timely manner, seeking advice from Legal Partners to ensure legal obligations are met and...
-
Insurance Claims Professional
4 days ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeJob TitleAUTOmotive CLAIMS ADVISORJob SummaryHomeLet seeks an accomplished automotive claims handler to join our proactive team. In this key role, you'll handle insurance claims professionally, liaising between customers, insurers, and internal teams to achieve swift resolutions.About the RoleYour primary focus will be to process claims from receipt to...
-
Insurance Claims Specialist
1 week ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeCompany OverviewHomeLet is a dynamic and customer-focused organization that values collaboration and internal progression.The purpose of this role is to manage the process of claims from instruction through to resolution, utilizing skills in dispute resolution and claimant support. Job DescriptionAs an Insurance Claims Specialist at HomeLet, you will be...
-
Insurance Claims Specialist
1 week ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeEstimated Salary: £25,000 - £35,000 per annumJob DescriptionWe are seeking an experienced Claims Handler to join our team in London. As a Claims Handler, you will be responsible for managing claims from instruction through to finalisation and closure effectively. You will provide advice and support to agents in a timely manner and seek advice from Legal...
-
Insurance Claims Resolution Specialist
1 month ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeAbout the Role:HomeLet is seeking a skilled Insurance Claims Resolution Specialist to join our team. As an integral part of our claims process, you will be responsible for managing claims from instruction through to settlement, ensuring customer satisfaction and resolving issues efficiently.Key Responsibilities:Manage claims from receipt to closureCultivate...
-
Insurance Claims Coordinator
2 weeks ago
Lincoln, Lincolnshire, United Kingdom Hireful Full timeAbout This RoleAs a key member of our dynamic team, you will be responsible for managing a portfolio of claims, storing relevant documents and evidence on corresponding systems for audit purposes.Undertake detailed fact finds, paying close attention to detail to highlight potential barriers to claim progression.Accurately manage and calculate financial...
-
Claims Management Specialist
2 weeks ago
Lincoln, Lincolnshire, United Kingdom Hireful Full timeJob DescriptionThis role involves the effective management of the claims process from instruction through to finalisation and closure. Providing timely advice and support to agents while ensuring legal obligations are met and insurer costs are minimised.Manage customer relationships effectively to ensure claim progression efficiency and maintain an accurate...
-
Claims Management Professional
1 week ago
Lincoln, Lincolnshire, United Kingdom Hireful Full timeA highly skilled Claims Management Professional is required to join Hireful's dynamic and customer-focused team. The successful candidate will be responsible for managing the process of claims from instruction through to finalisation and closure effectively.Job Description:Provide advice and support throughout claims to agents in a timely manner and seeking...
-
Claims Examiner
1 week ago
Lincoln, Lincolnshire, United Kingdom Hireful Full timeExpert Claims HandlerWe are seeking a highly skilled and customer-focused Claims Handler to join our team at Hireful. The purpose of this role is to effectively manage the claims process from instruction through to finalisation and closure.The successful candidate will provide timely advice and support to agents while ensuring legal obligations are met and...
-
Claims Resolution Expert
2 weeks ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeCompany OverviewHomeLet operates as a trusted name in the property insurance sector, dedicated to providing top-notch customer service and support. Our goal is to exceed customer expectations at every touchpoint.Job DescriptionThis role offers a unique opportunity to become part of a collaborative team focused on delivering outstanding results for our...
-
Rentals Property Manager
4 weeks ago
Lincoln, Lincolnshire, United Kingdom Office Angels Full timeJob Overview">We are seeking a dedicated Rentals Property Manager to join our team. This is an exciting opportunity for someone who enjoys working in lettings and has excellent communication skills.">">We are looking for someone who can manage all aspects of lettings before a tenancy begins. This includes advertising properties, proactively contacting...
-
Customer Claims Specialist
1 week ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeJob OverviewWe are seeking a skilled Claims Handler to join our dynamic team at HomeLet. As a key member, you will be responsible for managing the process of claims from instruction through to finalisation and closure effectively.In this role, you will provide advice and support throughout claims to agents in a timely manner and seek advice from Legal...
-
Financial Claims Specialist
1 week ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeAbout HomeLetHomeLet is a leading provider of insurance solutions. We are looking for a talented Claims Specialist to join our team. As a Claims Specialist, you will be responsible for managing claims from instruction through to resolution.### Key Responsibilities- Manage the claims process, ensuring timely and fair resolutions for customers- Collaborate...
-
Claims Examiner
1 month ago
Lincoln, Lincolnshire, United Kingdom Hireful Full time**Job Title:** Claims ExaminerWe are seeking a skilled and detail-oriented Claims Examiner to join our team at Hireful. As a Claims Examiner, you will be responsible for managing the process of claims from instruction through to finalisation and closure effectively.Your primary goal will be to provide advice and support throughout claims to agents in a...
-
Automotive Claims Specialist
1 day ago
Lincoln, Lincolnshire, United Kingdom Hireful Full timeJob OverviewHireful is seeking a skilled Automotive Claims Advisor to manage the process of claims from instruction through to finalisation and closure effectively. The ideal candidate will provide advice and support throughout claims to agents in a timely manner, ensuring legal obligations are met and insurer costs are minimised.About the RoleThis dynamic...
-
Claims Handler Position
2 weeks ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeHomeLet Insurance Claims HandlerWe are seeking a highly skilled Claims Handler to manage the process of claims from instruction through to finalisation and closure effectively.The ideal candidate will provide advice and support throughout claims to agents in a timely manner, seeking advice from Legal Partners to ensure legal obligations are met and Insurer...
-
Home Insurance Handler
4 days ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeAbout UsHomeLet is a leading provider of home insurance solutions, and we are committed to delivering exceptional service to our customers. Our team is passionate about what we do, and we are looking for like-minded individuals to join us.Job OverviewThis is an excellent opportunity for someone who is customer-focused, proactive, and has a strong attention...
-
Professional Claims Administrator
1 week ago
Lincoln, Lincolnshire, United Kingdom HomeLet Full timeClaims Handler Vacancy at HomeLetWe seek a skilled Claims Handler to effectively manage the process of claims from instruction through to finalisation and closure.This involves providing timely advice and support to agents throughout the claims process, while ensuring legal obligations are met and Insurer costs are minimised.Main Tasks:Adhere to all relevant...
-
Claims Management Professional
2 weeks ago
Lincoln, Lincolnshire, United Kingdom CV-Library Full timeJob Role: The Claims Handler is responsible for managing the claims process, providing advice and support to customers, and delivering exceptional customer service. This involves inputting, assessing, and managing claims portfolios, storing relevant documents and evidence on corresponding systems, and undertaking detailed fact finds. You will also be...