Customer Service Representative
1 week ago
Nutreco, a global leader in Animal Nutrition and Aquaculture, is seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and delivering exceptional service.
Key Responsibilities:
- Develop and maintain trusted relationships with key stakeholders among client portfolios
- Administer client orders with accuracy and timeliness, ensuring requirements are met
- Collaborate with internal teams to address client needs and resolve issues
- Act as the primary point of contact for client complaints and escalate issues as necessary
- Provide expert advice on creating optimal supply solutions for clients
Requirements:
- Proven track record in customer service with experience in establishing and maintaining strong relationships
- Excellent attention to detail and organizational skills
- Proficiency in Microsoft Office products, including Word, Excel, and PowerPoint
- Calm and confident communication style
- Strong client-facing and communication skills
- Troubleshooting and complaint resolution management skills
- Familiarity with CRM systems and practices
- Ability to work in a fast-paced environment with flexibility to adapt to changing priorities
About Nutreco:
Nutreco is a global leader in Animal Nutrition and Aquaculture, employing over 11,000 people in 35 countries. With a proven track record of success, we are committed to delivering exceptional service to our clients and driving business growth.
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