Customer Service Technician

2 days ago


Ashbourne, Derbyshire, United Kingdom Osborne Appointments Full time
Field Service Engineer Opportunity

We are seeking a skilled Field Service Engineer to join our client's successful team in the Midlands region. As a Field Service Engineer, you will be responsible for providing professional service and support to customers by performing field service installation, startup, repairs, and maintenance of FMCG Machinery.

Key Responsibilities:
  • Provide timely and effective resolution of customer issues
  • Ensure customer satisfaction through excellent service and communication
  • Perform installation, startup, repairs, and maintenance of FMCG Machinery
  • Collaborate with customers to understand their needs and provide tailored solutions
Requirements:
  • 2-4 years of experience in the field service industry and/or food industry knowledge
  • Apprenticeship or equivalent Electro-mechanical experience preferred
  • Previous experience and knowledge of pneumatics, hydraulics, and motor control circuitry required
  • PLC's with Ladder Logic knowledge is advantageous
  • Must be able to read and understand electrical, pneumatic, and hydraulic diagrams
  • Possess a full valid driver's license for this role
What We Offer:
  • Vehicle/Car Allowance
  • Private Healthcare for you and your spouse
  • Private Dental care for you and your immediate family
  • 25 Holidays + Bank holidays
  • Pension Contributions
  • Optional overtime
  • Discretionary Bonus


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