Loyalty and Engagement Manager

7 days ago


London, Greater London, United Kingdom Fella and Jones Full time £45,000
About the Role

Fella and Jones are partnering with a Premium Womenswear Brand as they continue their exciting growth. We are looking for a skilled Loyalty and Engagement Manager to join their team.

This is an excellent opportunity to work on designing and implementing retention strategies across various channels, including CRM, email, SMS, and loyalty programs. You will be responsible for creating data-driven insights to inform business decisions and developing cross-functional collaboration with marketing, creative, and e-commerce teams.

The ideal candidate will have 2+ years of experience in retention marketing, CRM, or lifecycle marketing, preferably in the fashion/e-commerce industry. A strong analytical mindset and proficiency with tools like Google Analytics and CRM platforms are essential.

The brand offers a competitive salary of £45,000 per annum + Generous Benefits. If you're looking for a challenging role that drives customer engagement and loyalty, this could be the perfect fit.



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