Loyalty Program Director
1 week ago
We are seeking a skilled CRM Manager to join Fella & Jones' team in London/Hybrid, offering a salary of £45,000 per annum + generous benefits.
The successful candidate will be responsible for driving customer retention and loyalty through effective use of CRM, email, SMS, and loyalty channels.
Key responsibilities include:
- Identifying and addressing customer pain points to improve engagement and loyalty
- Developing and executing data-driven retention strategies to drive business growth
- Collaborating with marketing, creative, and e-commerce teams to deliver cohesive customer experiences
- Oversight of email and SMS campaigns to ensure timely and relevant messaging
A minimum of 2 years' experience in retention marketing, CRM, or lifecycle marketing is required, with a preference for candidates from the fashion/e-commerce industry.
This role offers an exciting opportunity to make a tangible impact on customer satisfaction and loyalty.
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Global Loyalty Program Director
4 days ago
London, Greater London, United Kingdom IAG Loyalty Full timeJob DescriptionWe are looking for a skilled Global Loyalty Program Director to join our team at IAG Loyalty. In this role, you will be responsible for developing and executing business strategies that drive growth and expansion of the Avios ecosystem.The ideal candidate will have a deep understanding of the loyalty industry and proven experience in business...
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Director of Global Loyalty Programs
2 weeks ago
London, Greater London, United Kingdom M3USA Full timeJob DescriptionWe are seeking a seasoned professional to fill the role of Global Director of Incentives and Loyalty. This individual will be responsible for designing, implementing, and managing global incentive programs tailored to healthcare professionals and patients participating in our market research panels. The ideal candidate will possess exceptional...
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Director of Global Rewards and Loyalty Programs
2 weeks ago
London, Greater London, United Kingdom M3 Global Research Full timeM3 Global Research is looking for a highly motivated professional to oversee its global reward and loyalty programs. As Director of Global Rewards and Loyalty Programs, you will collaborate with cross-functional teams to align program objectives with company goals and market research objectives.The ideal candidate has 7+ years of experience in designing and...
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Senior Manager of Loyalty Programs
4 days ago
London, Greater London, United Kingdom M3USA Full timeWe are seeking a Senior Manager of Loyalty Programs to join our team at M3USA. As a key member of our team, you will be responsible for designing and implementing global incentive programs tailored to healthcare professionals and patients participating in our market research panels. The successful candidate will have a deep understanding of incentive and...
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Client Loyalty Program Manager
1 week ago
London, Greater London, United Kingdom DVF Recruitment Full time £110,000Job Title: Client Loyalty Program ManagerWe are seeking an experienced Client Loyalty Program Manager to join our team at DVF Recruitment.In this role, you will work with our clients to develop and implement loyalty programs that drive customer engagement and retention.The ideal candidate will have experience working with customer data platforms, data...
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Loyalty Program Analyst
1 month ago
London, Greater London, United Kingdom LEGO Full timeLoyalty Programme AnalystWe are looking for a talented Loyalty Programme Analyst to join our team and drive commercial results through data-driven decision making.The successful candidate will be responsible for monitoring program performance, identifying underperformance areas, and suggesting improvement opportunities.This role is ideal for someone who is...
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Customer Loyalty Program Manager
1 day ago
London, Greater London, United Kingdom Pandora AS Full timeJob DescriptionThe successful candidate will have experience in a Loyalty marketing or CRM role and be proficient in speaking to stakeholders across all levels of the business. They will also have effective communication skills, both written and verbal, with an excellent grasp of the English language.Key Responsibilities:Drive customer acquisition and...
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Researcher Loyalty Program Manager
1 week ago
London, Greater London, United Kingdom MACMILLAN PUBLISHERS Full timeRaise the bar in research loyalty">Springer Nature is seeking a results-driven Senior Product Manager to lead our SN Honours researcher loyalty program. This pivotal role involves designing and implementing a loyalty SaaS solution, fostering engagement with researchers, and driving business growth through data-driven insights.">The ideal candidate will...
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Ecommerce Development Director
7 days ago
London, Greater London, United Kingdom IAG Loyalty Full timeEcommerce Development Director Job DescriptionThis is an exciting opportunity to lead the ecommerce development team at IAG Loyalty Retail and drive innovation in every aspect of our business.As a highly skilled Ecommerce Development Director, you'll be responsible for spearheading the day-to-day development and operation of critical technologies for The...
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Loyalty and Retention Director
7 days ago
London, Greater London, United Kingdom The School of Life Full timeAre you a data-driven marketer looking for a new challenge?About the RoleWe're seeking a seasoned Loyalty and Retention Director to drive customer loyalty across our direct-to-customer products and services.The ideal candidate will have a strong background in campaign-focused marketing, with a minimum of 5 years' experience in roles combining paid marketing,...
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Loyalty Program Developer
1 week ago
London, Greater London, United Kingdom Arcube Full timeJob DescriptionWe're seeking an Airline Loyalty Data Engineer to join our team in designing and building ETL pipelines, integrating with passenger datasets, and enabling personalization and marketing use cases. This role requires expertise in airline loyalty systems and data workflows, as well as proficiency in cloud-based tools and scalable solutions.
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Digital Experience Director
1 day ago
London, Greater London, United Kingdom IAG Loyalty Full timeCompany OverviewIAG Loyalty is a leading player in the loyalty currency market, with Avios as its global brand. Our company comprises three ambitious businesses: IAG Loyalty, BA Holidays, and The Wine Flyer. We're on an exciting journey of growth and transformation, driven by our vision to create the world's most rewarding experiences.
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Loyalty Program Manager
1 month ago
London, Greater London, United Kingdom Trinity Resource Solutions Full timeRole OverviewAs a Brand Marketing Content Officer at Trinity Resource Solutions, you will play a critical role in developing and executing our Loyalty and CRM marketing strategy across the UK & European business.You will be responsible for securing programme delivery across all direct sales channels, with a focus on driving ongoing growth through our (new)...
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Technical Director
2 weeks ago
London, Greater London, United Kingdom IAG Loyalty Full timeJob DescriptionWe are seeking an experienced Technical Director to lead our engineering team in Business Services at IAG Loyalty. As a key member of our leadership team, you will be responsible for setting high standards in software development, quality assurance, and security.The successful candidate will have experience in managing technical teams and...
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Customer Loyalty Director
1 week ago
London, Greater London, United Kingdom News UK Full timeWe are seeking a Customer Loyalty Director to join our team at News UK. As a key member of our marketing team, you will be responsible for leading and executing our marketing strategy with a focus on driving customer loyalty and revenue.About the CompanyNews UK is one of the leading media businesses in the UK and Ireland, with a portfolio of world-famous...
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Customer Loyalty Director
2 weeks ago
London, Greater London, United Kingdom Accruent Full timeJob OverviewThe Customer Loyalty Director will lead the development and implementation of marketing strategies to improve customer satisfaction and retention while maximizing renewal revenue and reducing churn.This role requires a self-managed, self-starting individual who can manage the strategy, creation, and delivery of customer marketing from start to...
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Senior Client Advocate for Loyalty Programs
2 weeks ago
London, Greater London, United Kingdom ACCESS UK LTD Full timeAs a Senior Client Advocate for Loyalty Programs at ACCESS UK LTD, you will play a critical role in driving success for our hospitality software division. Your primary responsibility will be to develop and deliver plans for a portfolio of 5-10 restaurant clients, focusing on identifying opportunities to turn analyses into self-service tools.The successful...
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Business Development Manager Senior Lead
4 days ago
London, Greater London, United Kingdom IAG Loyalty Full timeAbout the RoleWe are seeking a highly experienced Business Development Manager to join our team at IAG Loyalty. As a key member of our global loyalty program, you will be responsible for driving business development efforts with prospective partners in relevant markets.As part of our growth strategy, we are working towards expanding the Avios ecosystem...
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Incentives and Rewards Program Director
2 weeks ago
London, Greater London, United Kingdom M3USA Full timeKey ResponsibilitiesThe Incentives and Rewards Program Director will lead the development and implementation of innovative incentive programs that drive member retention strategies and increase program engagement.Develop and implement comprehensive incentive and loyalty programs that enhance member engagement, optimize program costs, and deliver unique value...
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Global Incentives and Loyalty Strategist
4 days ago
London, Greater London, United Kingdom M3USA Full timeAbout the RoleThis is a unique opportunity to join M3USA as a senior leader in our healthcare research business. As the Global Director of Incentives and Loyalty, you will design, implement, and manage global incentive programs tailored to healthcare professionals and patients participating in our market research panels.Key ResponsibilitiesDevelop...