Customer Loyalty Director

2 weeks ago


London, Greater London, United Kingdom Accruent Full time
Job Overview

The Customer Loyalty Director will lead the development and implementation of marketing strategies to improve customer satisfaction and retention while maximizing renewal revenue and reducing churn.

This role requires a self-managed, self-starting individual who can manage the strategy, creation, and delivery of customer marketing from start to finish. The ideal candidate will have a unique blend of skills to create positive customer experiences, develop and execute marketing activities, and communicate effectively with customers across all products in the Accruent portfolio.



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