Global Head of Loyalty and Engagement

21 hours ago


London, Greater London, United Kingdom M3USA Full time
About the Role

The Global Head of Loyalty and Engagement will be responsible for designing, implementing, and managing global incentive programs that drive customer engagement, retention, and lifetime value within the healthcare market research context.

  • Develop and implement comprehensive incentive and loyalty programs that effectively drive customer engagement and retention.
  • Collaborate with cross-functional teams to align program objectives with overall company goals and market research objectives.
  • Oversee the execution of incentive programs on a global scale, ensuring consistency and compliance with regional regulations.

Required Skills and Qualifications: Bachelor's degree in Marketing, Business, or a related field; advanced degree preferred. Proven experience (7 years) in designing and managing incentive and loyalty programs, preferably in the healthcare or market research industry.



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