Global Director of Incentives and Customer Engagement

21 hours ago


London, Greater London, United Kingdom M3 Global Research Full time

M3 Global Research seeks a seasoned professional to lead its global incentive and loyalty programs. As Global Director of Incentives and Customer Engagement, you will design and implement comprehensive programs that drive member retention and satisfaction.

The ideal candidate has 7+ years of experience in designing and managing incentive and loyalty programs, preferably in the healthcare or market research industry. A Bachelor's degree in Marketing, Business, or a related field is required, with an advanced degree preferred.

The estimated salary for this role is $120,000 - $150,000 per year, depending on location and experience. The position offers a competitive benefits package, including 25 days annual leave, participation in a company bonus scheme linked to personal and company performance, and group life cover 4x salary.

The successful candidate will have exceptional project management skills, with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills are also essential, with the ability to collaborate across diverse teams and cultures.

  • Bachelor's degree in Marketing, Business, or a related field; advanced degree preferred.
  • 7 years of experience in designing and managing incentive and loyalty programs, preferably in the healthcare or market research industry.
  • Exceptional project management skills with the ability to manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to collaborate across diverse teams and cultures.


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