First Line IT Support Specialist

24 hours ago


Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

Interface Recruitment UK is seeking a First Line IT Support Specialist to join their team in Leeds. This role is ideal for someone who is highly motivated and proactive, with a passion for IT and a willingness to learn and immerse themselves in IT systems and processes.

Job Description

The successful candidate will have excellent communication skills, both written and verbal, and the ability to communicate with both technical and non-technical audiences at all levels. They will also have a logical and methodical approach to problem-solving and be able to prioritize and respond to queries within realistic timescales.

Key Responsibilities
  1. Provide first and second line technical support to employees, including diagnosing and resolving technical issues for users of core and peripheral systems.
  2. Work closely with the IT Manager to continually deliver improvements to the service through process and infrastructure improvements and incident management and analysis.
  3. Administer accounts in Active Directory and Office 365.

We offer a competitive salary of up to £25,000 per annum, depending on experience, and a range of benefits, including flexible working hours and opportunities for career development.


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