Customer Experience Specialist
7 days ago
At OpX, we're seeking a Customer Experience Specialist to join our team. This role offers a unique opportunity for someone to grow their skills and be part of our success story.
The ideal candidate will be organised, enthusiastic about technology, and passionate about delivering exceptional customer experiences.
This is a fantastic entry-level opportunity to develop a career in tech, customer support, and SaaS operations.
We offer a competitive salary of £25,000 plus Profit Share dependent on company and individual performance.
In addition, we provide the following benefits:
- Matched pension - Contribution of 5% from day one
- Annual leave - 28 days annual leave (plus bank holidays) to include 3 days to be taken between Christmas and New year or for a religious celebration of your choice
- An extra day off - To celebrate your birthday
- Leave purchase - An opportunity to purchase additional annual leave each year
- Comprehensive Private Medical Insurance – Outstanding cover, with the option to add partner and children
- Salary sacrifice – A number of benefits such as Cycle to Work & Discount Hub
- Maternity and parental leave – Generous leave for all new parents
- Loyalty awards – Based on length of service or exceptional events
- Frequent team days plus an annual celebration
- Generous sick and compassionate leave
- Generous learning budget each year and professional development leave for your continuous professional development
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Customer Experience Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full timeJob OverviewWe are seeking an experienced Customer Experience Specialist to join our team at ENGINEERINGUK. This is a fantastic opportunity for a motivated individual to work in a dynamic environment and contribute to the success of our business.The successful candidate will have excellent communication skills, be able to multitask, and have a passion for...
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Customer Experience Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Starling Bank Full timeCompany OverviewStarling Bank is a pioneering financial institution that has revolutionized the banking industry with its cutting-edge technology and innovative approach. As a leading provider of digital banking services, we offer our customers a secure, convenient, and user-friendly experience.Job DescriptionWe are seeking a skilled Customer Experience...
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Customer Experience Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Frasers Group Full timeWe are seeking a highly skilled and enthusiastic Customer Experience Specialist to join our team at Frasers Group. As a key member of our club operations team, you will be responsible for delivering exceptional customer experiences, supporting the sales and retention of memberships, and contributing to the overall success of our clubs.The ideal candidate...
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Customer Experience Specialist
7 days ago
Cardiff, Cardiff, United Kingdom Workwales Full timeWorkwales is seeking an experienced Customer Experience Specialist to join our team. This is an exciting opportunity to work with a niche company that prioritizes delivering exceptional customer experiences.The ideal candidate will have prior experience in customer-facing roles, preferably in retail or manufacturing settings. They will be responsible for...
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Frontline Customer Experience Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom AccorHotel Full timeAt AccorHotel, we're committed to delivering world-class service and creating unforgettable experiences for our guests. As a frontline customer experience specialist, you'll play a vital role in achieving this goal by providing personalized support, anticipating needs, and exceeding expectations.You'll be responsible for greeting guests warmly, responding...
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Customer Experience Liaison
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Cardiff, Cardiff, United Kingdom beBee Professionals Full time £22,000 - £28,000As a customer support specialist at beBee Professionals in Cardiff, you will play a critical role in delivering outstanding customer experiences.Your key responsibilities will include:Responding to customer inquiries and resolving issues promptly and professionally.Providing accurate product and service information to customers.Processing customer orders and...
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Customer Experience Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Sytner Full time**Job Summary**We are seeking an experienced Sales Executive to join our team at Sytner BMW Cardiff. As a key point of contact for our customers, you will provide exceptional service and support throughout their buying experience.
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Customer Experience Specialist
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Cardiff, Cardiff, United Kingdom Austin Fraser Full timeSales and Service Position in CardiffWe are seeking a driven and results-focused individual to join our team in Cardiff as a Sales and Service Professional. In this role, you will be responsible for delivering outstanding customer service, driving sales growth through product demonstrations and consultations, and building strong relationships with...
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Customer Experience Coordinator
1 month ago
Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full timeRole Summary:This role requires an experienced SUPPORT SPECIALIST to provide high-quality customer support in the vehicle industry. The ideal candidate will have a strong background in administration and excellent communication skills.Main Responsibilities:- Manage customer complaints and resolve issues promptly- Collaborate with internal teams to deliver...
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Web Experience Specialist
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Cardiff, Cardiff, United Kingdom Prosperis Full timeJob DescriptionAs a Web Experience Specialist, you will be responsible for ensuring outstanding user experience and the styling of front-end systems for customers across a broad range of projects.You should have a good knowledge of design coupled with a passion for development, to deliver high quality front end experiences, working closely with our...
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Dealing Experience Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Redefined Ltd Full timeAre you a skilled professional looking for a challenging role? Do you have experience in dealing or managing poker games?We're seeking a highly skilled Dealing Experience Specialist to join our team in Cardiff.This role offers a competitive salary of up to £32,000 per year, depending on experience.As a Dealing Experience Specialist, you will be responsible...
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Customer Experience Director
2 weeks ago
Cardiff, Cardiff, United Kingdom Admiral Group Plc Full timeRole OverviewWe're looking for a seasoned Customer Experience Director to drive the development of seamless customer experiences that help businesses thrive. As a key member of our team, you'll be responsible for shaping innovative services that deliver both business impact and customer value.Main ResponsibilitiesOversee end-to-end service design projects,...
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Customer Experience Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom Best Days Travel Full timeJob Title: Customer Experience ManagerWe are seeking a highly skilled and experienced individual to join our team as a Customer Experience Manager. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving business growth.About the Role:This is an exciting opportunity to take your career to the...
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Customer Experience Manager
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Cardiff, Cardiff, United Kingdom Secure Trust Bank PLC. Full timeJob Description: As a Customer Service Executive, you will be the primary point of contact for our customers, handling their queries and resolving issues efficiently. You will work closely with our customer services team to ensure seamless delivery of our services.Responsibilities and Accountabilities:Deliver exceptional customer service through phone,...
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Customer Experience Champion
1 week ago
Cardiff, Cardiff, United Kingdom FOOT LOCKER Full timeWhy Join Our Team?As a member of our sales floor team, you will have the opportunity to develop your skills and knowledge in a fast-paced and dynamic environment.About the RoleResponsibilities include delivering an exceptional customer experience, driving sales growth, and contributing to a positive and inclusive work environment.You will work closely with...
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Customer Experience Advisor
3 months ago
Cardiff, Cardiff, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Cardiff, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Experience Representative
2 weeks ago
Cardiff, Cardiff, United Kingdom FOOT LOCKER Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic Late Night Team Member to join our FOOT LOCKER team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining product knowledge, and achieving personal and productivity goals.Main Responsibilities* Provide outstanding customer...
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Retail Experience Specialist
1 week ago
Cardiff, Cardiff, United Kingdom ASTRID & MIYU LTD. Full timeA key role within ASTRID & MIYU LTD. is available for a highly skilled Retail Experience Specialist to support our peak period until 12th January 2025. This position requires the ability to deliver an exceptional customer experience, with full knowledge of our products and in-store services.Job Description:Consistently deliver an experience aligned with our...
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Customer Experience Ambassador
1 week ago
Cardiff, Cardiff, United Kingdom ASTRID & MIYU LTD. Full timeWe are seeking a talented Customer Experience Ambassador to join our team at ASTRID & MIYU LTD. As a key member of our team, you will be responsible for delivering an exceptional customer experience, promoting our CRM scheme, and contributing to the success of our store.Key Responsibilities:Develop and maintain strong relationships with customers, ensuring...
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Customer Experience Ambassador
1 week ago
Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full timeAbout UsAt ENGINEERINGUK, we're committed to delivering exceptional customer experiences in our 316 Cafes across the country. As a Barista, you'll be at the forefront of this mission, ensuring that every customer interaction is positive and memorable.The RoleWe're seeking a skilled Barista to join our team, bringing your expertise in crafting high-quality...