Customer Experience Coordinator

1 month ago


Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time
Role Summary:
This role requires an experienced SUPPORT SPECIALIST to provide high-quality customer support in the vehicle industry. The ideal candidate will have a strong background in administration and excellent communication skills.

Main Responsibilities:
- Manage customer complaints and resolve issues promptly
- Collaborate with internal teams to deliver excellent customer experiences
- Ensure data accuracy and maintain up-to-date customer records
- Communicate clearly and effectively during critical times
- Possess administrative skills and proficiency in Microsoft applications

What We Offer:
- A competitive estimated salary of $72,000 per year, based on experience
- Opportunities for career advancement and professional growth

Essential Skills:
- Excellent verbal and written communication skills
- Ability to work under pressure and manage multiple priorities
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office applications

About Our Company:
LexcisNexis Risk Solutions is a global leader in data analytics and technology. We help businesses navigate complex risks and make informed decisions.

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